Empleos de technical support engineer en Mexico

Provide exceptional software application support via phone, email, and remote access using third-party remote control software.Manage and resolve cases using Salesforce or a similar CRM system.Accurately document issues and solutions promptly.Escalate and seek assistance when necessary.5 YoE in a similar roleTechnical experience in the Security Surveillance...

In this role you will provide technical and engineering support for aircraft engine maintenance operations, ensuring compliance with aerospace regulations, OEM requirements, and customer expectations. Key Responsibilities Provide technical support to operations and customers for aircraft engine maintenance activities. Lead technical investigations, root...

Hungry, Humble, Honest, with Heart.The OpportunityWe are seeking aTechnical Support Engineerwith a strong focus onhardware supportfor enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance tofield engineersduring hardware replacement activities for servers managed by aNutanix cluster stack,...

Hungry, Humble, Honest, with Heart.The OpportunityWe are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to field engineers during hardware replacement activities for servers managed by a Nutanix cluster...

Location Location Mexico ...

We are seeking aTechnical Support Engineerwith a strong focus onhardware supportfor enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance tofield engineersduring hardware replacement activities for servers managed by aNutanix cluster stack, as well as handling support tickets related to...

Fortinet is seeking a skilled technical account oriented professional in Mexico City to support advanced troubleshooting on Fortinet products and guidance on configurations and network information. You will collaborate with L3 and development teams and maintain customer relationships throughout case resolution.The role emphasizes cross-functional...

Copeland is seeking a technical support specialist to provide remote and on-site assistance for HVAC and refrigeration systems. You will troubleshoot, diagnose, and resolve issues via chat, email, and phone, guide customers with step-by-step solutions, and document interactions for proper tracking.You will program Copeland Supervisory Controllers, validate...

About the RoleAre you an Electrical Engineer with a passion for troubleshooting, problem-solving, and helping customers navigate technical challenges?We're looking for a Technical Support Engineer – Lighting & Controls to provide technical assistance for LED lighting products, electrical systems, and IoT lighting controls.In this role, you'll collaborate...

Zebra Technologies is seeking a technically skilled technical support engineer to resolve complex hardware and software issues across our printing portfolios, ensuring maximum uptime for critical environments. You'll diagnose print engines, calibrate sensors, and work with Zebra Setup Utilities and ZebraDesigner, while delivering excellent customer service...

Zebra Technologies is seeking a technically skilled technical support engineer to resolve complex hardware and software issues across our printing portfolios, ensuring maximum uptime for critical environments. You'll diagnose print engines, calibrate sensors, and work with Zebra Setup Utilities and ZebraDesigner, while delivering excellent customer service...

Gigamon is seeking a Technical Support Engineer in Mexico City to provide world-class support to customers and partners. You will work with Engineering, Sales, and Customer Success to resolve product issues while maintaining high customer satisfaction.The role requires a friendly communicator with knowledge of TCP/IP networking, English and Spanish fluency,...

Ingram Micro is seeking a Senior Technical Support Engineer to act as a technical authority for complex customer challenges across Azure, AWS, and ERP-integrated environments. You will own escalations, lead incident response, and partner with cross-functional teams to improve system resilience and customer experience.You will troubleshoot cloud services, ERP...

Okta in Mexico City seeks an experienced Technical Support Engineer who can own customer issues end-to-end, from initial troubleshooting to resolution. You will guide customers through integrating Okta products, work with engineering on root causes, and contribute to knowledge sharing while delivering excellent customer experiences.The role requires deep...

Technical Support EngineerThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...

Systlabs in Mexico City is seeking an experienced software application support specialist to assist users via phone, email, and remote access.You will manage and resolve cases in Salesforce, document issues and solutions promptly, and escalate when necessary to ensure rapid resolution in a fast-paced environment. The role requires 5+ years in a similar...

Hungry, Humble, Honest, with Heart.The OpportunityWe are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to field engineers during hardware replacement activities for servers managed by a Nutanix cluster...

DiDi Chuxing en Ciudad de México busca un especialista de soporte técnico para el negocio BNPL, conectando comercios locales con infraestructuras de pagos. Trabajarás en la entrega de soluciones técnicas y en la integración estandarizada con plataformas de comercio electrónico.Responderás como punto de contacto técnico, ayudarás a desarrolladores de...

Remoto Workforce is seeking a Technical Support Engineer – Lighting & Controls to provide technical assistance for LED lighting products, electrical systems, and IoT lighting controls. You will troubleshoot issues, respond to inquiries, review schematics, and assist with BOMs and commissioning.The role requires reading wiring diagrams, strong electrical...

Infoblox is seeking a Technical Support Engineer in Mexico City to deliver remote technical support to customers and partners, diagnose issues, and provide effective workarounds. You will own customer problems, document solutions, and contribute to AI-enabled improvements while working in a fast-paced, 24x7 environment.The role requires 1+ years of remote...