Empleos de technical support engineer en Mexico

Join to apply for the AWS Cloud Support Engineer [Mexico] role at Mission, a CDW Company As a Senior Cloud Support Engineer you will provide front‑line AWS support for Mission Cloud customers. You will work to resolve cases in house or follow cases through to AWS, providing an excellent customer experience and preventing delays in resolution of AWS support...

Our Mission & Values:At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build.We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being...

DiDi Chuxing en Ciudad de México busca un especialista de soporte técnico para el negocio BNPL, conectando comercios locales con infraestructuras de pagos. Trabajarás en la entrega de soluciones técnicas y en la integración estandarizada con plataformas de comercio electrónico.Responderás como punto de contacto técnico, ayudarás a desarrolladores de...

Gigamon is seeking a Technical Support Engineer in Mexico City to provide world-class support to customers and partners. You will work with Engineering, Sales, and Customer Success to resolve product issues while maintaining high customer satisfaction.The role requires a friendly communicator with knowledge of TCP/IP networking, English and Spanish fluency,...

Ingram Micro is seeking a Senior Technical Support Engineer to act as a technical authority for complex customer challenges across Azure, AWS, and ERP-integrated environments. You will own escalations, lead incident response, and partner with cross-functional teams to improve system resilience and customer experience.You will troubleshoot cloud services, ERP...

Systlabs in Mexico City is seeking an experienced software application support specialist to assist users via phone, email, and remote access.You will manage and resolve cases in Salesforce, document issues and solutions promptly, and escalate when necessary to ensure rapid resolution in a fast-paced environment. The role requires 5+ years in a similar...

Microsoft is hiring an Entry Level Technical Support Engineer for the Technical Support Engineering team. Location: México D.F., CDMX, MX. Work arrangement: onsite.This role emphasizes customer and engineering collaboration, providing first-line technical assistance and problem resolution for Microsoft products. The position is based on onsite work in CDMX...

Okta in Mexico City seeks an experienced Technical Support Engineer who can own customer issues end-to-end, from initial troubleshooting to resolution. You will guide customers through integrating Okta products, work with engineering on root causes, and contribute to knowledge sharing while delivering excellent customer experiences.The role requires deep...

Carrier Global Corporation is seeking a Technical Support Specialist to provide expert support for Sensitech products, services, and solutions. You will troubleshoot hardware and software issues, manage service cases, and collaborate with cross-functional teams to ensure timely resolution of technical challenges and customer satisfaction.Minimum requirements...

Scitum S.A. de C.V. seeks a Technical Support Engineer to configure and troubleshoot our product, resolving customer issues and acting as the liaison between customers and internal teams.The role requires strong problem-solving across complex networking environments and excellent communication. Responsibilities include reproducing customer environments,...

Hewlett Packard Enterprise is seeking a Technical Support Engineer in Mexico City for a hybrid role with an average of 2 days per week in an HPE office. You will resolve hardware and software issues, assist customers via phone and e-support, and contribute to knowledge management while collaborating with sales and support teams.The ideal candidate has 2+...

Carrier seeks a Technical Support Specialist to provide expert support for Sensitech products, services, and solutions. You will troubleshoot hardware and software issues, manage service cases, and collaborate with cross‑functional teams to ensure timely resolutions.Responsibilities include case management, hardware evaluations, knowledge‑base...

Draslovka Holding Company in Mexico City seeks an experienced field/technical support engineer to back sales, service and product development. You will diagnose hardware faults, support software and embedded systems, calibrate instruments, and deliver client-focused demonstrations.Travel up to 50% and collaborate with manufacturing, project teams, and...

Especialista en Análisis de Datos Deportivos RemotosNuestro cliente, líder en tecnología deportiva, está buscando un brillante Especialista en Análisis de Datos Deportivos Remotos para unirse a su equipo de élite. Serás responsable de recolectar, procesar y analizar grandes volúmenes de datos generados en eventos deportivos, utilizando herramientas...

Gigamon is seeking a Technical Support Engineer to provide world-class support to customers and partners. You will work with Engineering, Sales, and Customer Success to resolve product issues and improve customer experience.The role involves advanced troubleshooting, knowledge-base creation, and collaboration across teams. You will participate in weekend...

Gigamon in Mexico City is seeking a Technical Support Engineer to deliver world-class support to customers and partners. You will work with Engineering, Sales, and Customer Success to resolve product issues and improve customer satisfaction.The role requires strong communication, advanced troubleshooting, and the ability to document steps, create...

Samsara seeks an experienced Technical Support Engineer to join our remote Tier 2 team, supporting hardware and software for customers in Mexico. You will resolve complex issues, collaborate with global engineers, and help improve our support across all regions.You should have 1–3 years in a technical support role, a strong technical background, and...

DescriptionWe love technology, and we enjoy what we do. We are constantly driven by curiosity, innovation, and the desire to improve every day. We take ownership of our work, value collaboration, and foster a culture of trust and accountability. Our Enrouters embrace challenges, ask questions, learn quickly, and grow together.We pride ourselves on offering...

UL Solutions in Mexico is seeking a technical support professional to troubleshoot software configurations and assist customers with implementation. The role involves direct customer interaction, training delivery, and collaboration with a global team.Qualified candidates have a degree in a technical field, 3+ years in software support, and fluent English....

GSB busca un ingeniero de Soporte Técnico con 2 a 4 años de experiencia en soporte L2 y L3, con inglés conversacional, para brindar asistencia en Windows, Microsoft 365 y entornos de videoconferencia.La posición es presencial en CDMX, con horario de 09:00 a 18:30, contrato inicial de 3 meses, remuneración de MXN 18,000 netos al mes, y enfoque en...