technical support engineer

Join to apply for the Technical Support Engineer Manager role at MicrosoftWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.WHY JOIN USIf you're looking for a place to grow, make an...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. Why Join Us If you're looking for a place to grow, make an...

Main Duties and Responsibilities: Territory in charge: Latam + Europe region Pre-Sales - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer -...

Based on compliance with the instructions and requirements described in SAESA's quality and safety management systems, manufacturer's manuals (OEM), as well as customer specifications and the standards of the applicable regulatory authorities, the technical support engineer has the following responsibilities:Analysis and interpretation of technical...

Draslovka Holding Company in Mexico City seeks an experienced field/technical support engineer to back sales, service and product development. You will diagnose hardware faults, support software and embedded systems, calibrate instruments, and deliver client-focused demonstrations.Travel up to 50% and collaborate with manufacturing, project teams, and...

Based on compliance with the instructions and requirements described in SAESA's quality and safety management systems, manufacturer's manuals (OEM), as well as customer specifications and the standards of the applicable regulatory authorities, the technical support engineer has the following responsibilities:Analysis and interpretation of technical...

Vertiv busca un profesional para brindar soporte técnico avanzado a clientes y al equipo de Servicios. El rol implica utilizar bibliotecas técnicas, trabajar con las fábricas de Vertiv y proveedores autorizados para productos del segmento de Energía.Se requiere dominio del inglés y de herramientas de Microsoft, con 3–5 años de experiencia en roles...

Cimpress Technology is seeking a Technical Support Engineer to join our Fulfillment (MIS) Support team in Ciudad Juárez. You will provide Level 2 technical support for enterprise manufacturing applications and act as the primary escalation point for Customers and Tier 1 Support during production issues. You will troubleshoot application issues, analyze...

Zebra Technologies is seeking a Technical Customer Support professional (Printing Specialist) to diagnose and repair print engines, label printers, and mobile devices. You will calibrate systems, configure software, and design labels using Zebra utilities to maximize uptime in customer environments.You will lead escalation handling, communicate complex...

Samsara is seeking a Technical Support Engineer for a remote role in Mexico. You will resolve complex customer issues, collaborate with cross-functional teams, and contribute to a high-quality support experience across our IoT platform.The ideal candidate has a BS in a technical field, 1–3 years in support/engineering, and strong English/Spanish...

Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage Communications APIs: As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower...

About the role CiraSync On-Premise is our self-hosted contact and calendar synchronization platform for Microsoft Exchange environments. It is the most technically demanding product in our portfolio, and today only a small number of agents can support it. We are hiring a dedicated engineer to expand that coverage. You will work directly inside customer...

Vertiv busca un profesional para brindar soporte técnico avanzado a clientes y al equipo de Servicios. El rol implica utilizar bibliotecas técnicas, trabajar con las fábricas de Vertiv y proveedores autorizados para productos del segmento de Energía.Se requiere dominio del inglés y de herramientas de Microsoft, con 3–5 años de experiencia en roles...

Zebra Technologies is seeking a Technical Customer Support professional (Printing Specialist) to diagnose and repair print engines, label printers, and mobile devices. You will calibrate systems, configure software, and design labels using Zebra utilities to maximize uptime in customer environments.You will lead escalation handling, communicate complex...

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security...

PayJoy is seeking a Technical Support Specialist to serve as the highest escalation point and strategic liaison between Technical Support and Engineering. You will own complex issues, perform deep-dive RCA, and drive data-backed product improvements.You will mentor the L2 tier, create training materials, and help optimize the ticket backlog to ensure timely...

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security...

Derq is an MIT spinoff building AI-powered traffic safety and smart infrastructure. We’re a team of passionate innovators, leveraging the latest in AI and technology to transform the future of mobility. Our platform enhances road safety and traffic management by turning real-time data into actionable insights for cities and road operators. Our patented...

Vistance Networks is seeking a Tech Support Engineer in Apodaca, Mexico to be the first technical contact for customers and to collaborate with Escalation and engineering teams on escalated cases. You will work with SE teams on larger networks and complex issues.Responsibilities include documenting cases clearly, contributing to a knowledge base with tips...