technical support engineer

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. In this role, you will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels. You will play a crucial...

Cart.com in Querétaro seeks a Technical Support Agent to provide advanced technical support for hardware, software, networking, and connectivity issues. You will diagnose and resolve escalated tickets and collaborate with internal teams to ensure timely resolution.The ideal candidate combines strong customer service skills with hands-on networking...

Fortinet is seeking a skilled technical account oriented professional in Mexico City to support advanced troubleshooting on Fortinet products and guidance on configurations and network information. You will collaborate with L3 and development teams and maintain customer relationships throughout case resolution.The role emphasizes cross-functional...

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments.We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from.Why Join the Drata...

Join to apply for the AWS Cloud Support Engineer [Mexico] role at Mission, a CDW Company As a Senior Cloud Support Engineer you will provide front‑line AWS support for Mission Cloud customers. You will work to resolve cases in house or follow cases through to AWS, providing an excellent customer experience and preventing delays in resolution of AWS support...

Safran in Mexico is seeking an engineering specialist to provide technical and engineering support for aircraft engine maintenance operations, ensuring compliance with aerospace regulations, OEM requirements, and customer expectations. The role requires a Bachelor's degree in Aeronautical/Industrial/Mechanical Engineering, advanced English proficiency, and a...

OverviewWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and...

Provide technical support to operation team focused on all engines.Provide technical support to customers focused on engines.Load and support technical failure investigations, root cause analysis, and problem-solving. Initiatives within the engine maintenance process.Provide technical expertise for engines maintenance modules and piece part repair, ensuring...

Vistance Networks is seeking a Tech Support Engineer in Apodaca, Mexico to be the first technical contact for customers and to collaborate with Escalation and engineering teams on escalated cases. You will work with SE teams on larger networks and complex issues.Responsibilities include documenting cases clearly, contributing to a knowledge base with tips...

Responding to inbound Billing and Technical service requests over the phone and email per day directly with customers.Accurately and efficiently log all issues and status updates in our internal tracking system.Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.Evaluate and provide...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Success Engineer (LatAm) Type: Contract Compensation: $40,000–$50,000 Location: Remote Role...

1 week ago Be among the first 25 applicants About Huzzle: At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Success Engineer (LatAm) Type: Contract Compensation: $40,000–$50,000 Location: Remote Role...

We are looking for a Level 2 Technical Support Engineer to work with and across all functional areas of the company to resolve customer issues and achieve high levels of customer right candidate will be an empowered self-starter familiar with working in a fast-paced environment.The position will have the responsibility to work with customers directly to...

Our client is seeking a highly motivated and customer-centric Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo . In this role, you will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels. You will play a crucial...

Hungry, Humble, Honest, with Heart.The OpportunityWe are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to field engineers during hardware replacement activities for servers managed by a Nutanix...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Success Engineer (LatAm) Type: Contract Compensation: $35,000–$50,000/year Location: Remote...

ResponsibilitiesResponsible for supporting the WAN/LAN infrastructures for several accountsProvide life-cycle management, quality assurance, customer communications and technical troubleshooting support. Assigned to multiple complex accounts encompassing a wide range of technical feature sets.Use provided network troubleshooting tools to perform basic...