technical support manager

Job OverviewParticipates in analytical, experimental, investigative and other fact-finding work in support of technology product | Responsibilities are within the Technology Product Development Support Function as a generalist or in a combination of DisciplinesEssential Functions• Work with customers and project management teams to gather requirements and...

About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...

A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and...

Ingram Micro in Mexico City seeks a seasoned leader to manage and coach a cross‑functional cloud support team. You will drive operational excellence across platform support and Microsoft specialists, shaping a culture focused on customer experience and knowledge sharing.Responsibilities include defining KPIs, leading automation efforts, and ensuring...

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational...

A technology-focused company in Mexico is seeking a Technical Support Trainee. This role involves supporting technical operations, troubleshooting issues, and providing first-level support to users. You will collaborate with cross-functional teams to resolve incidents effectively. Candidates should have 1–2 years of experience in web development or...

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...

Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true...

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from.Why Join the Drata...

Join DATAMARK, as a Technical Support Agent! Are you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently. Your primary...

Fortinet is seeking a skilled technical account oriented professional in Mexico City to support advanced troubleshooting on Fortinet products and guidance on configurations and network information. You will collaborate with L3 and development teams and maintain customer relationships throughout case resolution.The role emphasizes cross-functional...

Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Overview Mitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance...

About Franke We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new...

Entrust is seeking a Technical Phone Support Specialist in Mexico City to install, administer, and support Access Control Solutions on customer servers. You will work with Windows AD/DNS/DHCP and Windows Server environments for customers in the US and channel partners worldwide.Responsibilities include providing 2nd level support, ensuring timely responses,...

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. As a Technical Perfumery Reformulation Manager you will be in charge of optimising the resources and the results of the reformulation activities the company is confronted with every year to defend its business. The role is based in Tlalnepantla on a hybrid working...

Company Description John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures avariety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is...

Company Description John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures avariety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is...

Company Description John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures avariety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is...

Required Travel :Minimal /nManagerial - No /nLocation: :Mexico-Guadalajara (AM) /n/n## Who are we?/n/nAmdocs helps the world/u2019s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work...

Required Travel :Minimal /nManagerial - No /nLocation: :Mexico-Guadalajara (AM) /n/n## Who are we?/n/nAmdocs helps the world/u2019s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work...