technical support manager

Join to apply for the Technical Support Engineer Manager role at MicrosoftWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by...

Nutanix is looking for amanagerto join our Mexico team.As amanager,you will be responsible for overseeing a team of engineers in the Global Technical Support organization, who are engaged in helping customers and partners with technical issue identification and resolution.Specializes in high-end, enterprise-level support of customers or channel partners with...

OverviewThe Technical Support Operations Project Manager is responsible for guiding and coordinating the execution of Tier 1 Team Leads across shifts, regions, and support queues. This role provides structure, direction, and follow-up to ensure daily operations are managed consistently, with clear alignment on process discipline, quality expectations,...

We are seeking a Technical Support Fiber Manager to lead a team of Fiber Technical Support.Agents responsible for delivering exceptional customer experiences and resolving technical issues related to fiber internet, WiFi, voice, and connected home services.The ideal candidate combines strong technical knowledge of fiber and home networking with proven...

We are seeking a Technical Support Fiber Manager to lead a team of Fiber Technical Support.Agents responsible for delivering exceptional customer experiences and resolving technical issues related to fiber internet, WiFi, voice, and connected home services.The ideal candidate combines strong technical knowledge of fiber and home networking with proven...

Vistance Networks is seeking a Manager, Technical Support Engr to lead a team delivering high-quality support for networking and telecommunications products. You will drive customer satisfaction through effective troubleshooting and process optimization.You will mentor engineers, oversee daily operations, and collaborate with product and engineering teams to...

Nutanix is looking for amanagerto join our Mexico team.As amanager,you will be responsible for overseeing a team of engineers in the Global Technical Support organization, who are engaged in helping customers and partners with technical issue identification and resolution.Specializes in high-end, enterprise-level support of customers or channel partners with...

This position will serve as the Team Lead for ETS Operations in Mexico. As a Team Lead, this role will be accountable for site performance and serve as the escalation point for both junior and senior technical support engineers. This team will provide level two operational support to all TR employees and staff to address tickets and resolve complex issues....

Role Summary: The Tech Support Manager leads a team of technical support engineers to deliver high-quality support for CommScope’s networking and telecommunications products. This role ensures customer satisfaction through effective troubleshooting, team leadership, and process optimization. Key Responsibilities: Manage and mentor a team of technical...

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from.Why Join the Drata...

Overview  With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and...

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description: We’re seeking a hands-on Technical Engineering Manager to lead a team of cloud engineers focused on troubleshooting, performance optimization, and operational excellence. This role blends strategic leadership with technical depth—ideal for someone who thrives...

Company DescriptionLeading Offshore IT & Software Development Outsourcing Company.Job DescriptionRequirements:High School graduated (required)Advanced english skills  Experiencie: 1 year of experience as Service Desk, Helpdesk and/or troubleshooting to software and hardware.Experience with tools like Teamviewer.  Functions:Gives helpdesk support to...

Company Description QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. This position requires candidates to be based in Mexico; you can work remotely from your Home office. We do not offer...

Technical Services has nearly 500 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams...

Technical Services has nearly 500 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams...

Provide 1 st level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as...

Join a diverse team of talented professionals in an open and collaborative environment, working at the forefront of digital transformation. As a Technical Customer Support Engineer, you will play a key role in helping customers troubleshoot technical issues, optimize their use of the platform, and work closely with internal engineering teams to drive...

This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support. The role caters to diverse customer needs, offering tailored solutions to complex accounts. The role employs proactive monitoring techniques,...

OverviewAt SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for...