technical support manager

Technical Partner Success Manager Extenteam | Full-Time | Mexico City (Preferred) | Partner Success Reporting to: Head of Revenue Location: Mexico City preferred. Must hold a valid U.S. visa and have prior experience living and working in the United States. Compensation: $4,000 - $5,000 USD/month + performance bonus tied to expansion MRR About Us We're...

Cimpress Technology is seeking a Technical Support Engineer to join our Fulfillment (MIS) Support team in Ciudad Juárez. You will provide Level 2 technical support for enterprise manufacturing applications and act as the primary escalation point for Customers and Tier 1 Support during production issues.You will troubleshoot application issues, analyze logs...

Samsara is seeking a Technical Support Engineer for a remote role in Mexico. You will resolve complex customer issues, collaborate with cross-functional teams, and contribute to a high-quality support experience across our IoT platform.The ideal candidate has a BS in a technical field, 1–3 years in support/engineering, and strong English/Spanish...

Medallia is seeking a Technical Support Advocate to provide advanced frontline support to Medallia admins, clients and partners, solving complex technical challenges and contributing to continuous improvement across our global support team.Working with the Medallia SaaS platform, you will collaborate with cross-functional teams to drive enhancements, resolve...

Microsoft is hiring an Entry Level Technical Support Engineer for the Technical Support Engineering team. Location: México D.F., CDMX, MX. Work arrangement: onsite.This role emphasizes customer and engineering collaboration, providing first-line technical assistance and problem resolution for Microsoft products. The position is based on onsite work in CDMX...

Motorola Solutions seeks a Customer Service Representative in Reynosa to handle inbound calls and resolve complex customer issues with a customer-first mindset.You will gain product knowledge to provide accurate information, troubleshoot printing equipment and computers, and maintain detailed customer records while collaborating with cross-functional teams...

Dematic is seeking a Controls Engineer to join our Customer Service Technical Support team. This role provides technical support and troubleshooting for complex automated material handling systems that integrate controls hardware and software.The ideal candidate has PLC experience with Allen-Bradley/Rockwell or Siemens, reads electrical schematics, and...

DATAMARK, Inc. seeks a Technical Support Agent to deliver prompt technical assistance to clients, troubleshooting software, hardware, and networking issues. You will document resolutions and guide users through setup steps, maintaining high customer satisfaction.We value analytical thinkers with strong communication, bilingual Spanish/English skills, and the...

Vestas Mexico City is seeking a Professional Full-Time Engineer for the Special Projects Department. The role focuses on managing projects with operational complexity, including turbine work and multi-brand projects, such as main component replacements and blade repairs.You will coordinate with planners, support specialists, and internal clients to develop...

Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage Communications APIs: As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower...

About the role CiraSync On-Premise is our self-hosted contact and calendar synchronization platform for Microsoft Exchange environments. It is the most technically demanding product in our portfolio, and today only a small number of agents can support it. We are hiring a dedicated engineer to expand that coverage. You will work directly inside customer...

Job descriptionNos encontramos en la búsqueda de un ingeniero de Soporte Técnico de 2 a 4 años de experiencia en soporte L2 Y L3 y nivel de inglés convesable para brindar soporte.Job requirementsHabilidades básicas: Buen conocimiento práctico de Active Directory 4 años de experiencia brindando soporte técnico L2, L3 en un entorno dinámico y en...

A leading kitchen solutions provider in San Luis Potosí is looking for a Technical Support Specialist. This role involves providing top-notch customer service and technical assistance for Franke equipment. Applicants must be bilingual in Spanish and English and have 2-3 years of experience with electrical and mechanical systems. The position requires...

Kelly Services busca un Especialista Técnico Bilingüe para colaborar con Ventas y Servicios, interactuando con OEMs, redes de distribuidores y usuarios finales. El rol implica resolución de problemas, dictamen de garantías y soporte de producto para sistemas de camiones y remolques, con atención al cliente por teléfono y correo.Se requiere experiencia...

Copeland Guadalajara S.A. de C.V. busca un Líder de Turno responsable de coordinar al equipo de soporte técnico para sistemas de HVAC y refrigeración. Este rol implica supervisar la operación, garantizar la atención a incidentes y mantener comunicación con clientes y áreas internas.Se requiere una educación en Ingeniería en Sistemas o afín y...

Vertiv busca un profesional para brindar soporte técnico avanzado a clientes y al equipo de Servicios. El rol implica utilizar bibliotecas técnicas, trabajar con las fábricas de Vertiv y proveedores autorizados para productos del segmento de Energía.Se requiere dominio del inglés y de herramientas de Microsoft, con 3–5 años de experiencia en roles...

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security...

Buckman is seeking a PT Technical Assistant in Estado de México to support strategic execution and collaborate with the sales team on new opportunities. The role focuses on processes and quality results for paper machines to sustain dry strength applications. The candidate will develop maintenance plans for equipment at customer sites, provide basic...

Dematic seeks a Controls Engineer to join its Technical Support group, Customer Service. The role centers on diagnosing and isolating issues in material handling systems via schematics and PLC logic, with remote interaction with customers.You will troubleshoot complex systems, review schematics, and provide recommendations to improve productivity, reduce...

Sangfor Technologies México is seeking an experienced technical engineer or system integrator to support IT infrastructure projects. You will install, configure and maintain Linux systems, deploy cloud and virtualization solutions, and manage HCI deployments on client environments.Your role requires strong troubleshooting, clear English communication, and...