technical support manager

Provide exceptional software application support via phone, email, and remote access using third-party remote control software.Manage and resolve cases using Salesforce or a similar CRM system.Accurately document issues and solutions promptly.Escalate and seek assistance when necessary.5 YoE in a similar roleTechnical experience in the Security Surveillance...

Technical Support Specialist I (Mexico City, MX) Department: Technology Operations – Technical Support Reports To: Manager, Technical Support Level: 5 About the Role Copper Hill is looking for a Technical Support Specialist I to join our global IT team and help employees stay productive and secure. You’ll provide end-user technology support across...

The Role:We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team and provide exceptional assistance to our customers regarding technical inquiries related to our platform.The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for delivering top-notch customer...

Company Overview DiDi es la plataforma de tecnología de movilidad más grande del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor y más fácil para las personas todos los días. Cuando te unes a Didi, vas a...

Overview:At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique...

Description Sanmina Corporation (Nasdaq: SANM) is a global powerhouse in integrated manufacturing solutions serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. We are a global engine providing the end-to-end manufacturing backbone for the world's most essential and innovative brands. Whether it's autonomous...

About the role The Technical Support Agent will serve as a critical touchpoint for our clients, addressing technical issues, troubleshooting problems, and ensuring a seamless user experience. This role demands a tech-savvy, customer-focused professional who can efficiently communicate across multiple channels, support clients in a multilingual setting, and...

Oferta confidencial is seeking an experienced Customer Support specialist with strong English skills to handle billing, warranties, product specs, and shipping queries. You will research and coordinate across departments to resolve issues, and may manage product returns for exchange or rework.The role requires a professional degree, 5+ years in customer...

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...

Hewlett Packard Enterprise is seeking an On-site Technical Support Engineer to address hardware and software issues for customers in the Mexico region. The role emphasizes proactive problem prevention and clear communication with end users.The successful candidate will handle inquiries about features, specifications, and repairs, leverage case management...

Are you a customer-focused problem solver with an interest in electric vehicles and technology? We're looking for a dependable EV Technical Support Specialist to help customers navigate questions, troubleshoot issues, and get the most out of their electric vehicle charging products. This is an excellent opportunity for someone with experience in technical...

Paystand is the world's leading blockchain-enabled B2B payments network, transforming commercial finance into a software-driven, zero-fee, and open ecosystem. Recognized as a CNBC/Statista 2026 World's Top Fintech company, Paystand delivers over a decade of on-chain payments experience to middle and large enterprises. Paystand's network services more than...

Technical Support Representative | Guadalajara | Hybrid $18,000 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical Insurance Here’s the deal! We are looking for a motivated and tech-savvy individuals who are passionate about helping customers resolve technical issues and delivering exceptional support experiences. As a Level 1 Technical...

## Technical Support Engineer, IIApply: Mexico City, Mexico: Full time: Posted Yesterday: End Date: February 28, 2027 (30+ days left to apply): JR102762**Overview:**At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our...

Nokia Global busca un Customer Support Specialist para brindar soporte remoto y atención a clientes en América Latina y Norteamérica desde México. Se trabajará con tecnologías de red Nokia IP, Linux/Unix y herramientas de virtualización.El candidato ideal posee experiencia en entornos de I+D o atención al cliente, capacidades de resolución de...

Hungry, Humble, Honest, with Heart.The OpportunityWe are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to field engineers during hardware replacement activities for servers managed by a Nutanix cluster...

Kubernetes Technical Support EngineerSalary: $30,000 - 60,000 monthlyEmpresa : AxentedTipo de empleo : Tiempo completoMonterrey MxDescripción del trabajo - Kubernetes Technical Support EngineerThe project is an AI vision platform running on Kubernetes and used for enterprise video analytics. We are looking for a highly technical Tier 2 / Tier 3 Technical...

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the...

Responding to inbound Billing and Technical service requests over the phone and email per day directly with customers.Accurately and efficiently log all issues and status updates in our internal tracking system.Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.Evaluate and provide...

Kubernetes Technical Support EngineerSalary: $30,000 - 60,000 monthlyEmpresa : AxentedTipo de empleo : Tiempo completoMonterrey MxDescripción del trabajo - Kubernetes Technical Support EngineerThe project is an AI vision platform running on Kubernetes and used for enterprise video analytics. We are looking for a highly technical Tier 2 / Tier 3 Technical...