technical support representative

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can...

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can...

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can...

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can...

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Our Employees Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They...

Responding to inbound Billing and Technical service requests over the phone and email per day directly with customers.Accurately and efficiently log all issues and status updates in our internal tracking system.Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.Evaluate and provide...

Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents. We are more than a software company. We want to be known as a company that does...

Hewlett Packard Enterprise is seeking an experienced Field Technical Support professional in Mexico City to improve customer experience through installation guidance, site-specific information, and access to key contacts. The role spans pre-sales, post-sales, and service delivery support for diverse, complex accounts.The candidate will use proactive...

Datadog is seeking a strategic, results-oriented Director to lead and scale our Technical Support Engineering organization across LATAM. You will build high-performing teams, expand regional presence, and ensure operational excellence as we grow.You will manage managers and engineers across multiple countries, drive hiring, onboarding, and cross-functional...

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...

Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true...

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from.Why Join the Drata...

The Technical Support Analyst (TSA) of the U.S. Technical Hotline reports directly to a Team Leader and a Commodity Supervisor and is responsible for case managing Technical Support Requests received from dealer technicians seeking technical assistance. The Technical Support Analyst will provide remote diagnostic and repair guidance, owning the contact from...

Medallia is seeking a Technical Support Advocate to provide advanced frontline support to admins, clients, and partners using the Medallia Experience Cloud. You will solve complex issues, perform root-cause analysis, and work with cross-functional teams including Professional Services, Product and Engineering.The role requires a high school degree with...

MOLD-MASTERS DME LATIN AMERICA S de RL de CV in Querétaro, Mexico is looking for a Customer Service Representative – Hot Runner & Parts Specialist to provide excellent parts and service support. In this role, you will assist customers by processing orders, preparing quotations, and ensuring accurate information is delivered promptly. The ideal candidate...

Join DATAMARK, as a Technical Support Agent! Are you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently. Your primary...

Join to apply for the AWS Cloud Support Engineer [Mexico] role at Mission, a CDW Company As a Senior Cloud Support Engineer you will provide front‑line AWS support for Mission Cloud customers. You will work to resolve cases in house or follow cases through to AWS, providing an excellent customer experience and preventing delays in resolution of AWS support...

Roche Mexico seeks an experienced Application Specialist to provide cross-border technical support to LATAM laboratories, with emphasis on Serum Work Area. You will deliver first-level technical assistance, manage inquiries and complaints, and support field service reps with remote and on-site troubleshooting.Fluency in Spanish and advanced English are...

Join DATAMARK, as a Technical Support Agent! Are you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently. Your primary...

OPSWAT is seeking a Junior Technical Support Engineer in Mexico to join our Customer Support team. You will manage customer issues, prioritize tickets, and collaborate with Product Development, Finance, Legal, and other departments to resolve inquiries promptly.You should enjoy working with technology, be eager to learn OPSWAT products, and communicate...