technical support representative

Technical Services has nearly 500 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams...

Job OverviewParticipates in analytical, experimental, investigative and other fact-finding work in support of technology product | Responsibilities are within the Technology Product Development Support Function as a generalist or in a combination of DisciplinesEssential Functions• Work with customers and project management teams to gather requirements and...

About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...

Hewlett Packard Enterprise is seeking an experienced Field Technical Support professional in Mexico City to improve customer experience through installation guidance, site-specific information, and access to key contacts. The role spans pre-sales, post-sales, and service delivery support for diverse, complex accounts. The candidate will use proactive...

A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and...

Vistance Networks is seeking a Tech Support Engineer in Apodaca, Mexico to be the first technical contact for customers and to collaborate with Escalation and engineering teams on escalated cases. You will work with SE teams on larger networks and complex issues.Responsibilities include documenting cases clearly, contributing to a knowledge base with tips...

Select how often (in days) to receive an alert: Technical Sales Support Mill Lining Primary Location: Zacatecas, MX Irapuato, GUA, MX Cananea, SON, MX Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable...

PayJoy is hiring a Technical Support Specialist to serve as the highest escalation point and bridge between Technical Support and Engineering. You will own unresolved issues, perform deep-dive RCA, and advocate for fixes based on data trends.You will mentor the L2 team, maintain data standards, and optimize the backlog to ensure actionable information...

Ingram Micro in Mexico City seeks a seasoned leader to manage and coach a cross‑functional cloud support team. You will drive operational excellence across platform support and Microsoft specialists, shaping a culture focused on customer experience and knowledge sharing.Responsibilities include defining KPIs, leading automation efforts, and ensuring...

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can...

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can...

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can...

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can...

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Our Employees Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They...

Responding to inbound Billing and Technical service requests over the phone and email per day directly with customers.Accurately and efficiently log all issues and status updates in our internal tracking system.Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.Evaluate and provide...

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments. We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our...

Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents. We are more than a software company. We want to be known as a company that does...

Planhat is seeking a proactive support specialist who thrives on digging into complex issues and owning end-to-end customer outcomes. You will handle live chats and coordinate with engineering, TAMs, and product to resolve intricate problems and build self-help resources.A natural curiosity and strong English communication are essential for success. The role...

A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and...