Empleos de technical support en Leon

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments. We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

What will you do? Provide high-level technical support to Schneider Electric’s most valued customers and Field Service Engineers in North America. Diagnose and troubleshoot customer problems related to 3-phase power systems. Document cases thoroughly and create knowledge articles to enable quick issue resolution. Manage escalations effectively and ensure...

Dematic has a need for a Controls Engineer in Dematic's Technical Support group, Customer Service. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue. This is What You Will do in This Role: Participates in the...

Dematic has a need for a Controls Engineer in Dematic's Technical Support group, Customer Service. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.This is What You Will do in This Role:Participates in the support...

The project is an AI vision platform running on Kubernetes and used for enterprise video analytics. We are looking for a highly technical Tier 2 / Tier 3 Technical Support Engineer to help customers troubleshoot and resolve complex platform, infrastructure, and deployment issues.ResponsibilitiesProvide Tier 2 / Tier 3 technical support to enterprise...

Role Summary: The Tech Support Manager leads a team of technical support engineers to deliver high-quality support for Vistance Networks' networking and telecommunications products. This role ensures customer satisfaction through effective troubleshooting, team leadership, and process optimization. Key Responsibilities: - Manage and mentor a team of...

Who Are We E80 Group is a multinational company specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods, operating in the beverage, food, tissue, and other sectors. The main systems produced by E80 Group include palletizing robots, laser-guided vehicles, robotic stretch wrappers and labelers,...

Fronius are globally renowned for their high-quality and innovative products and solutions in welding and solar and energy. Together with more than 6,700 employees across 30 countries, we work on inspired solutions, for a better today and a sustainable tomorrow.We’re looking for an experienced, passionate and customer focused Technical Support...

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments.We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

Dematic is seeking a Controls Engineer in its Technical Support group, Customer Service. You will support complex systems that integrate hardware and software, troubleshoot schematics and PLC logic, and work with customers remotely to isolate issues.The role requires a Bachelor’s Degree, 3–5 years of customer service support, experience with Allen...

Dematic seeks a Controls Engineer to join its Technical Support group, Customer Service. The role centers on diagnosing and isolating issues in material handling systems via schematics and PLC logic, with remote interaction with customers.You will troubleshoot complex systems, review schematics, and provide recommendations to improve productivity, reduce...

Dematic has a need for a Controls Engineer in Dematic’s Technical Support group, Customer Service. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.We offer:This is What You Will do in This Role:Participates in...

Teletrac Navman is seeking a Technical Support Team Lead to drive day-to-day performance of a global support team. You will manage case flow, ensure timely resolutions, and coach agents to measurable improvements while maintaining service quality.You will use dashboards to identify gaps, own escalations when needed, and collaborate with Tier 2/3, Product,...

Fronius are globally renowned for their high-quality and innovative products in welding and solar and energy. Based in Santa Catarina, Nuevo León, we seek an experienced Technical Support International Solar & Energy to join Fronius México.You will work with international colleagues to resolve customers' technical issues, support electrical installers and...

Responsible for coordinating and monitoring commercial vehicle aftersales operations, ensuring efficient workshop management, technical support, warranty claim follow-up, and customer and dealer satisfaction. Acts as a key liaison between dealers, service workshops, internal teams, and customers to ensure timely resolution of technical and operational issues...

Dematic is seeking a Controls Engineer for its Technical Support group, Customer Service. The role involves diagnosing and isolating issues on complex material handling systems using schematics and PLC logic, and providing remote troubleshooting to customers.The candidate will travel 10-20% to customer sites, work with Allen-Bradley Logix PLC platforms, and...

The Technical Support Team Lead is accountable for the day-to‑day performance, discipline, and development of a Technical Support team. The role converts Support priorities into measurable execution by managing case flow, improving 24-hour resolution, reducing backlog and aging, maintaining service quality, and coaching team members to consistent...

Axented is seeking a highly technical Tier 2 / Tier 3 Technical Support Engineer to assist enterprise customers with Kubernetes-based deployments and AI vision platform issues. You will troubleshoot software, infrastructure, networking, and configuration problems in production environments and reproduce customer setups for diagnosis.You will work closely...

EPIND Epicor India is seeking a Technical Application Specialist in Monterrey, operating in a hybrid/ Mexico City style setup. You will support SaaS apps, APIs, and integrations, diagnosing and resolving technical issues while coordinating with cross-functional teams.The role requires strong API and SQL skills, plus experience with Postman and cloud/storage...

Schneider Electric is seeking a technically skilled professional to provide high-level support to North American customers and field engineers. You will diagnose and resolve 3-phase power system issues, document cases, and share knowledge to accelerate resolutions.You will also manage escalations, identify revenue opportunities, and work with...