Empleos de technical support en Monterrey

Requirements:Relevant technical education and experience in electronics or electrical installations, including certification to work with electricity.Knowledge of information and network technologies / solid technical understanding of solar photovoltaic (PV) and electronics.Ability to handle high volume of phone calls and emails.Ability to prioritize and...

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments. We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

This position works effectively and efficiently as a part of a multi-disciplinary support team to provide business technology support services and apply best-in-class practices.Technical Support Specialists utilize technical knowledge, problem solving skills, and communication to assist others.Understand and support the company's proprietary systems and...

The project is an AI vision platform running on Kubernetes and used for enterprise video analytics. We are looking for a highly technical Tier 2 / Tier 3 Technical Support Engineer to help customers troubleshoot and resolve complex platform, infrastructure, and deployment issues.ResponsibilitiesProvide Tier 2 / Tier 3 technical support to enterprise...

Manager, Technical Support EngrReq ID: *****Location: Apodaca, Other, Mexico, *****Role Summary: The Tech Support Manager leads a team of technical support engineers to deliver high-quality support for CommScope's networking and telecommunications products.This role ensures customer satisfaction through effective troubleshooting, team leadership, and process...

Fronius are globally renowned for their high-quality and innovative products and solutions in welding and solar and energy. Together with more than 6,700 employees across 30 countries, we work on inspired solutions, for a better today and a sustainable tomorrow.We’re looking for an experienced, passionate and customer focused Technical Support...

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments.We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

Epicor Software Corporation in Monterrey, Mexico, is seeking a Manufacturing Support Specialist to diagnose and resolve software and system issues while delivering an exceptional customer experience.You will apply technical expertise to troubleshoot client-server applications, including SQL-based systems and ERP platforms, and collaborate with teams to...

Pavago busca un Agente de Soporte Remoto Nivel 2 para unirse a un equipo mayoritariamente remoto con sede en Monterrey.Resolverá incidencias complejas y documentará las soluciones para clientes globally, con escalamiento cuando sea necesario.Se requiere experiencia mínima de 4 años en soporte técnico, incluyendo 2 años en roles Nivel 2, y dominio de...

Responsible for coordinating and monitoring commercial vehicle aftersales operations, ensuring efficient workshop management, technical support, warranty claim follow-up, and customer and dealer satisfaction. Acts as a key liaison between dealers, service workshops, internal teams, and customers to ensure timely resolution of technical and operational issues...

Fronius are globally renowned for their high-quality and innovative products in welding and solar and energy. Based in Santa Catarina, Nuevo León, we seek an experienced Technical Support International Solar & Energy to join Fronius México.You will work with international colleagues to resolve customers' technical issues, support electrical installers and...

Teletrac Navman is seeking a Technical Support Team Lead to drive day-to-day performance of a global support team. You will manage case flow, ensure timely resolutions, and coach agents to measurable improvements while maintaining service quality.You will use dashboards to identify gaps, own escalations when needed, and collaborate with Tier 2/3, Product,...

Responsible for coordinating and monitoring commercial vehicle aftersales operations, ensuring efficient workshop management, technical support, warranty claim follow-up, and customer and dealer satisfaction. Acts as a key liaison between dealers, service workshops, internal teams, and customers to ensure timely resolution of technical and operational issues...

DescriptionJoin DATAMARK, as a Technical Support Agent! Are you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently....

EPIND Epicor India is seeking a Technical Application Specialist in Monterrey, operating in a hybrid/ Mexico City style setup. You will support SaaS apps, APIs, and integrations, diagnosing and resolving technical issues while coordinating with cross-functional teams.The role requires strong API and SQL skills, plus experience with Postman and cloud/storage...

The Technical Support Team Lead is accountable for the day-to‑day performance, discipline, and development of a Technical Support team. The role converts Support priorities into measurable execution by managing case flow, improving 24-hour resolution, reducing backlog and aging, maintaining service quality, and coaching team members to consistent...

Axented is seeking a highly technical Tier 2 / Tier 3 Technical Support Engineer to assist enterprise customers with Kubernetes-based deployments and AI vision platform issues. You will troubleshoot software, infrastructure, networking, and configuration problems in production environments and reproduce customer setups for diagnosis.You will work closely...

Description We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and strive to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn. We pride ourselves on having great benefits and compensations, a fantastic work...

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title:MSP Technical Support Specialist Location:Remote Time Zone:8:00 AM – 5:00 PM PST Role Overview We are looking for a motivated IT Support Engineer I to join our fast-paced Managed Services Provider (MSP) environment. In this role you will serve...

PURPOSE •    This position works effectively and efficiently as a part of a multi-disciplinary support team to provide business technology support services and apply best-in-class practices.  Technical Support Specialists utilize technical knowledge, problem solving skills, and communication to assist others.  ESSENTIAL DUTIES & RESPONSIBILITIES  •...