Customer Care

hace 4 semanas


Toluca Toluca Méx, México General Motors A tiempo completo

This is a Hybrid role: This position requires to work 3 days on site 2 days at home remote on a full-time basis

RESPONSIBILITIES :

  • Service parts purchasing management.
  • Negotiate price increases, execute cost-saving initiatives, solve complex negotiations with suppliers.
  • Develop/execute sourcing strategies for new product developments.
  • Support part availability and back-order issues
  • Resolve commercial issues, re-sourcing, relocation of parts, footprint changes, manage trouble suppliers, etc.
  • Manage program build outs, and new program launches.
  • Work effectively cross functionally to create strong relationships with suppliers and internal stakeholders.
  • Develop analytical skills to take fact-based decisions in ambiguous situations

SKILLS, KNOWLEDGE AND EXPERIENCE

  • Proficient in English language (Verbal and written communication skills)
  • Purchasing and commodities experience (metals, stamping, castings, plastics, resins, paint, electronics, etc.), and service parts.
  • Strong negotiation skills (understanding of suppliers negotiations /components)
  • Proactive attitude, problem solving, leadership skills and project management
  • High analytical skills and effective management of several sources of information
  • Flexibility while working with other functions/schedules
  • Able to perform successfully while dealing with ambiguity
  • Budget management

PREFERRED CRITICAL SKILLS:

  • Automotive industry experience
  • Knowledge of procurement software
  • Knowledge of materials management
  • Capable of interpreting market data
  • Able to read blueprints and to understand basic engineering documents
  • Solid knowledge of contract law and its applications regarding purchasing processes
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