Customer Care

hace 1 semana

Toluca, México General Motors A tiempo completo

**Job Description**:
This is a Hybrid role: This position requires to work 3 days on site 2 days at home remote on a full-time basis

**RESPONSIBILITIES**:

- Service parts purchasing management.
- Negotiate price increases, execute cost-saving initiatives, solve complex negotiations with suppliers.
- Develop/execute sourcing strategies for new product developments.
- Support part availability and back-order issues
- Resolve commercial issues, re-sourcing, relocation of parts, footprint changes, manage trouble suppliers, etc.
- Manage program build outs, and new program launches.
- Work effectively cross functionally to create strong relationships with suppliers and internal stakeholders.
- Develop analytical skills to take fact-based decisions in ambiguous situations

**SKILLS, KNOWLEDGE AND EXPERIENCE**
- Proficient in English language (Verbal and written communication skills)
- Purchasing and commodities experience (metals, stamping, castings, plastics, resins, paint, electronics, etc.), and service parts.
- Strong negotiation skills (understanding of suppliers negotiations /components)
- Proactive attitude, problem solving, leadership skills and project management
- High analytical skills and effective management of several sources of information
- Flexibility while working with other functions/schedules
- Able to perform successfully while dealing with ambiguity
- Budget management

**PREFERRED CRITICAL SKILLS**:

- Automotive industry experience
- Knowledge of procurement software
- Knowledge of materials management
- Capable of interpreting market data
- Able to read blueprints and to understand basic engineering documents

**Additional Job Description**:

- +2 years of Previous Experience in purchasing within automotive industry
- Bachelor’s degree in engineering, business or similar

If you need any additional accommodation to perform this role, let your recruiter know.

Just so you know diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

**About GM**:
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

**Why Join Us**:
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

**Diversity Information**:
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

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