Customer Service Representative

hace 5 días

Ciudad de México Globeia A tiempo completo

About Globeia: At Globeia, we simplify the complexities of global mobility. With over a decade of experience, we empower individuals, businesses, and institutions to pursue cross-border opportunities with clarity and confidence. With locations in Canada, United States and United Kingdom. Globeia is building a trusted platform that bridges borders through innovation, compliance, and unwavering reliability.As a global leader in international mobility solutions, we are committed to making movement across countries seamless, secure, and accessible for all. About the role: Globeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, detail-oriented, and tech-savvy professional who can manage customer inquiries efficiently across multiple communication channels. Responsibilities Respond promptly and professionally to customer inquiries via email, chat, and phone Assist clients with background check, authentication, and document verification services Troubleshoot and resolve service-related issues with accuracy and empathy Maintain organized and accurate records of all customer interactions in CRM systems Collaborate with internal teams to enhance workflow and improve the overall customer experience Requirements Excellent verbal and written communication skills Strong customer-service mindset with proven problem-solving abilities Tech-savvy and comfortable using CRM platforms, online tools, and Microsoft Office Ability to manage multiple tasks, stay organized, and work independently Minimum post-secondary education required Ability to work remotely from a quiet, professional environment Must be available to work in EU/PST time zones. Preferred Experience Prior customer service experience (remote, virtual, hybrid, or onsite) Experience in background checks, document verification, or related service industries is an asset Location: Remote

  • Customer Service Representative

    hace 2 semanas

    Ciudad de México Esolutions A tiempo completo

    Customer Service Representative Location: Azcapotzalco, Mexico City, Mexico (On-site). Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring...

  • Customer Service Representative

    hace 7 días

    Ciudad de México Latino Legends A tiempo completo

    Customer Service Representative (Remote - LATAM) Reports to: Customer Service Manager Job Type: Full-Time Salary: $1,500 – $1,700 USD/month About the Role: Latino Legends is proud to partner with a fast-growing company in the fitness and wellness industry in its search for a Customer Service Representative based in Latin America. This fully remote role is...

  • Customer Service Representative

    hace 2 semanas

    Ciudad de México, Ciudad de México Epsilon Solutions Ltd. A tiempo completo

    Role: Bilingual Call Center AgentLocation:AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...

  • Customer Service Representative

    hace 4 semanas

    Ciudad de México ESOL A tiempo completo

    **Job Summary**:Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.**Qualifications**:- High School diploma completed.Advanced English level (B2+ and above).1+ years of Customer Service, Tech Support or Sales...

  • Customer Service Representative

    hace 2 semanas

    Ciudad de México ESOL A tiempo completo

    **Job Summary** - Customer Service Representative will be responsible for handling customer inquiries, resolving - issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis. **Qualifications**: - High School diploma completed. - Advanced English level (B2+ and above). - 1+ years of Customer Service, Tech...

  • Customer Service Representative

    hace 7 días

    Ciudad Juárez, México Epsilon Solutions Ltd. A tiempo completo

    Role: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...

  • Customer Service Representative

    hace 5 días

    Ciudad de México SpotOn: Corporate A tiempo completo

    At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

  • Bilingual Customer Service Representative

    hace 1 semana

    Ciudad de México TTEC A tiempo completo

    Bilingual Customer Service Representative - Spanish-English - Remote**Bilingual Customer Service Representative - Spanish-English - Remote****Breaking News: TTEC obtained the "Best Workplaces 2021" recognition from Computrabajo, the employment leader in Mexico.**We're hiring and are looking to connect with you to help us deliver exceptional customer...

  • Customer Service Representative

    hace 2 semanas

    Ciudad de México MultiLatin Background Screening A tiempo completo

    Importante Consultoría de Servicios solicita: **CUSTOMER SERVICE REPRESENTATIVE** - **URGENTE**_ **Actividades**: - Mejorar la relación de cada cliente con los servicios brindados - Soporte al cliente con consultas técnicas y procesos comerciales - Resolución eficaz de problemas - Documentar los pasos de solución dado a cada incidente - Comunicación...

  • Customer Service Representative

    hace 4 semanas

    Ciudad de México THE ZAMORA AMERICAS, INC. A tiempo completo

    At Zamora Company, we believe customer service is at the heart of our success. A strong Customer Service Representative not only builds customer loyalty but also strengthens our reputation and helps grow our brand.**RESUMEN DEL PUESTO / JOB BRIEFING**As a Customer Service Representative, you’ll be the voice and face of Zamora Company. You’ll interact...