Customer Service Operations
hace 4 semanas
CUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus on excellent customer service. We are seeking a Customer Service Operations to support order flow, resolve issues, and enhance the end-to-end customer journey. Responsibilities Identify and assess customer needs; provide efficient, accurate solutions and follow through to resolution. Coordinate with Supply Chain, Logistics, Warehouse, Design, and Sales to obtain information and resolve issues (order status, shipments, returns, quality concerns, etc.). Monitor order and shipment exceptions; escalate and help clear blockers to ensure on-time delivery. Capture customer feedback and recurring pain points; collaborate with the team to improve processes and the overall customer journey. Qualifications Minimum 1 year of experience in Customer Service, Operations, or a related role. Hands-on experience with Supply Chain or Logistics workflows (e.g., orders, fulfillment, shipping, returns) required. High proficiency in English—both verbal and written. Strong problem-solving skills; able to take ownership and drive issues to closure. Exceptional attention to detail and organizational abilities. Experience with customer service platforms (Zendesk, Meta) and instant-messaging tools. Solid knowledge of Microsoft Office (Excel, PowerPoint, Word); quick to learn additional tools (ERP/WMS/CRM a plus). Ability to manage multiple tasks in a fast-paced environment. Bachelor's degree in business, marketing, supply chain, or a related field preferred. Basic knowledge of the sports industry and product assortment processes is a plus. Who You Are Excellent time-management and prioritization skills; comfortable handling multiple requests simultaneously. Strong interpersonal and communication skills; able to communicate effectively at all levels. Flexible and adaptable to rapid changes in the work environment. Highly detail-oriented with a commitment to accuracy and follow-through.
-
Customer Service Operations
hace 4 semanas
Naucalpan de Juárez, México Maxima Apparel A tiempo completoCUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus...
-
Customer Service Operations
hace 7 días
Naucalpan de Juárez, México Maxima Apparel A tiempo completo $250,000 - $400,000 al añoCUSTOMER SERVICE OPERATIONSCompany OverviewMaxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus...
-
Customer Service Operations
hace 4 semanas
Naucalpan de Juárez, México Maxima Apparel A tiempo completoCUSTOMER SERVICE OPERATIONSCompany OverviewMaxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus...
-
Customer Service de Lunes a Viernes
hace 4 semanas
Naucalpan de Juárez, Méx., México Maxima Apparel A tiempo completoCUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent...
-
Customer Service Operations
hace 4 semanas
San Bartolo Naucalpan (Naucalpan Centro), México Maxima Apparel A tiempo completoCUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent...
-
Customer Operations Specialist: Streamline Orders
hace 9 horas
Naucalpan de Juárez, México Bebeecustomerservice A tiempo completoA customer service provider in Naucalpan de Juárez is seeking a highly skilled individual for the Customer Service Operations role.The successful candidate will support order flow, resolve customer issues, and enhance the overall customer journey.This position requires a minimum of 1 year in customer service and strong problem-solving abilities.A Bachelor's...
-
Customer Service
hace 2 semanas
Naucalpan de Juárez, México Maxima Apparel A tiempo completoJob DescriptionAt Maxima Apparel, we are on a mission to revolutionize the fashion industry by setting new standards in agility and innovation. Our production platform proudly serves some of the industry's leading companies. As we continue to expand our portfolio of brands and licenses, our Ecommerce Department is seeking a visionary and motivated Customer...
-
Customer Service Analyst
hace 8 horas
Santiago de Querétaro, México Wella Operations Us Llc A tiempo completoABOUT THE WELLA COMPANYTogether, WE enable individuals to look, feel, and be their true selves.Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd.With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable...
-
Customer Service
hace 2 semanas
Naucalpan de Juárez, México Maxima Apparel A tiempo completoJob Description At Maxima Apparel , we are on a mission to revolutionize the fashion industry by setting new standards in agility and innovation. Our production platform proudly serves some of the industry's leading companies. As we continue to expand our portfolio of brands and licenses, our Ecommerce Department is seeking a visionary and motivated Customer...
-
Customer Service
hace 5 horas
Naucalpan de Juárez, México Jm A tiempo completoImportante empresa de seguros solocita **CUSTOMER SERVICE****Requisitos**:- Indispensable ingles avanzado (conversacional)- Bachillerato concluido, licenciatura trunca o estudiante- Conocimiento de outlook, atención al cliente y microsoft sharepoint- Experiência min. de1 año en call center bilingüe o customer service**Actividades**:Resolución de...
