Customer Service
hace 5 días
Job Description At Maxima Apparel , we are on a mission to revolutionize the fashion industry by setting new standards in agility and innovation. Our production platform proudly serves some of the industry's leading companies. As we continue to expand our portfolio of brands and licenses, our Ecommerce Department is seeking a visionary and motivated Customer Service Representative to take the lead and help elevate our Pro Standard brand to new heights. RESPONSIBILITIES Respond promptly and professionally to customer inquiries via Zendesk , Meta , and other platforms. Identify and assess customer needs to provide appropriate and efficient solutions. Coordinate with other departments to gather information and resolve customer issues. Provide regular updates to customers on the status of their inquiries or incidents as needed. Gather customer feedback and suggestions to identify areas for improvement. Collaborate with the team to implement enhancements and optimize customer service processes. QUALIFICATIONS Minimum 1 year of experience in customer service or a similar role. Advanced English – both written and spoken. Ability to lead problem-solving activities. Exceptional attention to detail and organizational skills. Experience using customer service platforms such as Zendesk , Meta , and instant messaging systems. Knowledge of Zendesk , Meta Business Suite , Microsoft Office Suite , and the ability to learn and master additional tools. Ability to successfully manage multiple tasks in a fast-paced environment. Basic understanding of the sportswear industry and product fulfillment processes is a plus. WHO YOU ARE Excellent time management and prioritization skills while handling multiple projects simultaneously. Strong interpersonal and communication skills, with the ability to interact at all levels. Flexible and able to adapt to rapid changes in the work environment. Capable of managing multiple tasks and prioritizing based on customer needs. Detail-oriented and highly organized, with the ability to work with a high degree of accuracy. Job Type: Full-time. Salary: $12,000 – $14,000 MXN per month. Schedule: 8-hour shifts Monday to Friday / Weekend shift: Thursday to Monday , with Tuesday and Wednesday off. Workplace: On-site position / Remote for Saturdays and Sundays.
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Customer Service
hace 4 días
Naucalpan de Juárez, México Maxima Apparel A tiempo completoJob DescriptionAt Maxima Apparel, we are on a mission to revolutionize the fashion industry by setting new standards in agility and innovation. Our production platform proudly serves some of the industry's leading companies. As we continue to expand our portfolio of brands and licenses, our Ecommerce Department is seeking a visionary and motivated Customer...
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Customer Service
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Naucalpan de Juárez, México Konecta México A tiempo completo**CUSTOMER SERVICE CALL CENTER**:**Location: Plaza Toreo****Work Modality: Call Center****What will you do?**- You will fulfill orders previously placed by our customers in the US.- You will collect payment for orders.- You will answer questions.- You will promote product repurchases.**What do we offer?**- Monthly base salary: $12,000 a $15,000 MX- Monthly...
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Customer Service Representative
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Naucalpan de Juárez, México The Functionary A tiempo completoThe Functionary is looking for a **Customer Service Representative!****About the position**:The **Customer Service Representative will help customers with complaints and questions,** give customers information about products and services, take orders, and process returns.**We offer**:- Equipment and all the necessary tools to develop the responsibilities.-...
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Customer Service Operations
hace 2 semanas
Naucalpan de Juárez, México Maxima Apparel A tiempo completoCUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus...
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Customer Service Operations
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Naucalpan de Juárez, México Maxima Apparel A tiempo completoCUSTOMER SERVICE OPERATIONSCompany OverviewMaxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus...
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Naucalpan de Juárez, México Maxima Apparel A tiempo completoCUSTOMER SERVICE OPERATIONSCompany OverviewMaxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus...
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Customer service
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Customer Service
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