Customer Success Analyst
hace 4 semanas
About Us: GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth. About the role: Support our loan applicants throughout the application process. In this role, you will be the main point of contact for prospects and active applicants, ensuring they have the information, guidance, and support needed to successfully complete their loan applications. Work closely with internal departments, especially the credit team, to ensure timely and accurate loan processing. Key Responsibilities: Assist prospective loan applicants with questions before and during the application process. Provide timely pre-closing communications to explain loan terms, product details, and organizational policies. Notify applicants of application approvals, expirations, or rejections and offer guidance on next steps when applicable. Manage collection of any required additional documentation by coordinating with applicants and internal teams. Liaise with the credit department and other internal teams to ensure all necessary information and documentation are available for application review. Assist with applicant data intake and ensure accurate entry of client information across multiple platforms. Maintain up-to-date and organized records of communications and documents. Support additional administrative or operational tasks as assigned by management. Cross-selling. Requirements: Bachelor's degree completed. Prior experience in customer service, loan processing, or financial services preferred. Strong verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to handle sensitive and confidential information with professionalism. Comfortable managing multiple priorities in a fast-paced environment. Proficiency with office software and CRM platforms (training provided). What We Offer: Salary $24k - $26k gross Full law benefits (20 days of Christman bonus at year, 37.5% of vacation prime instead of 25%) Punctuality and attendance bonus of $2,200 MXN tax free monthly Caja de Ahorro Excellence bonus of $1,000 MXN tax free trimestral Medical Insurance (major, minor and preventive)
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Customer Success Analyst
hace 2 semanas
Guadalajara, México Finvivir México A tiempo completo**¡Estamos contratando!****Customer Success Specialist |**Guadalajara, JaliscoSomos una organización con presencia multinacional y una fuerte vocación social, en plena fase de **expansión internacional estratégica**. Nuestra misión es llevar soluciones innovadoras a comunidades de distintos países, elevando el impacto económico y humano en cada...
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Customer Success Administrator
hace 1 semana
Guadalajara, México f5 A tiempo completoEverything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSMs) are trusted advisors, guiding...
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Customer Success Manager
hace 4 días
Guadalajara, México BringIT A tiempo completoWelcome to Bring IT, where opportunities abound for talented individuals like you!Join Our Growing Team!Fast-paced global professionalsEmbracing digital transformationRecognized for excellence in customer success Expanding reach across North AmericaJoin us and redefine success together! ✨Are you ready to make a meaningful impact? Step into the role of...
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Customer Success Manager
hace 3 semanas
Guadalajara, México Global Fleet Management S De Rl De Cv A tiempo completoWe are looking for a very hands-on Customer Success Manager who will set the overall vision and strategic plan for the Customer Success Team.Through project management of problem resolution and customer management strategies, reduce churn and drive new business growth through greater customer advocacy and net retention improvements.This role is focused on...
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Customer Success Manager
hace 4 días
Guadalajara, México BringIT A tiempo completoWelcome to Bring IT, where opportunities abound for talented individuals like you! Join Our Growing Team! Fast-paced global professionals Embracing digital transformation Recognized for excellence in customer success Expanding reach across North America Join us and redefine success together! ✨ Are you ready to make a meaningful impact? Step into the...
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Customer Success Manager
hace 3 semanas
Guadalajara, México Toshiba Global Commerce Solutions, Inc. A tiempo completoToshiba Global Commerce Solutions is seeking a Customer Success Manager to play a critical role in ensuring the success and satisfaction of our retail clients. Your primary focus will be on guiding the customer through the onboarding and adoption journey, providing exceptional support, building strong relationships, and promoting long-term...
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Customer Success Manager
hace 2 semanas
Guadalajara, México f5 A tiempo completoEverything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSMs) are trusted advisors,...
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Customer Success Business Analyst
hace 1 semana
Guadalajara, México Hewlett Packard Enterprise A tiempo completoCustomer Success Business AnalystThis role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Aruba is redefining...
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Customer Success
hace 7 días
Guadalajara, México Aspiria A tiempo completo**Aspiria** es una empresa de servicios financieros digitales, que ayuda a incrementar el acceso a capital a los negocios de México a través de su plataforma en línea. Nosotros buscamos cómo hacer llegar el capital de manera sencilla y rápida a los negocios mexicanos, los cuales son el motor de la economía. Aspiria te invita a formar parte de su...
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Customer Success
hace 6 días
Guadalajara, México Aspiria A tiempo completo**Aspiria** es una empresa de servicios financieros digitales, que ayuda a incrementar el acceso a capital a los negocios de México a través de su plataforma en línea.Nosotros buscamos cómo hacer llegar el capital de manera sencilla y rápida a los negocios mexicanos, los cuales son el motor de la economía.Aspiria te invita a formar parte de su equipo...
