Customer Service Analyst

hace 7 días


Juárez Juárez Chih, México BVI Medical A tiempo completo

COMPANY OVERVIEW
BVI® is a global ophthalmic medical device manufacturer with a mission to deliver high quality solutions and innovation for advancing eye surgery and improving the vision of patients. Our team supports surgical teams, in more than 115 countries worldwide, either directly or through our network of trusted distributors. Our trusted brands include: Collaborate with sales reps to resolve issues and close reconciliations
Liaise with Customer Service to ensure traceability of IOLs in the system, including shipment, transfer, return, and credit
Run reports to track reconciliation progress by account and invoice impact
Collaborate with commercial colleagues to maintain accessible records of consignment contracts
Fluent professional English and one other language (e.g., French)
Customer service experience preferred, knowledge of ophthalmic or medical device industry advantageous
Proficiency in MS Office (especially Excel) and ability to learn ERP systems or other software
Strong attention to detail, data analytics experience, and ability to manage multiple priorities


  • Customer Service

    hace 3 semanas


    Juárez, Juárez, Chih., México Maxima Apparel A tiempo completo

    Job Description At Maxima Apparel , we are on a mission to revolutionize the fashion industry by setting new standards in agility and innovation. Our production platform proudly serves some of the industry's leading companies. As we continue to expand our portfolio of brands and licenses, our Ecommerce Department is seeking a visionary and motivated Customer...


  • Juárez, Juárez, Chih., México Epsilon Solutions Ltd. A tiempo completo

    Role: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...

  • Agile Delivery Analyst

    hace 2 días


    Juárez, Juárez, Chih., México Customer Intelligence Inc. A tiempo completo

    Customer Intelligence Inc. es una firma de consultoría profesional con presencia global, especializada en brindar soluciones innovadoras en medios de pago, marketing y desarrollo estratégico para empresas del sector financiero. Estamos buscando un/a Agile Delivery Analyst para asegurar el seguimiento, ejecución y control de desarrollos tecnológicos,...


  • Juárez, Juárez, Chih., México Terra Energy A tiempo completo

    The Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...


  • Juárez, Juárez, Chih., México BVI Medical A tiempo completo

    COMPANY OVERVIEW BVI is a global ophthalmic medical device manufacturer with a mission to deliver high quality solutions and innovation for advancing eye surgery and improving the vision of patients. With nine decades of developing leading products and solutions, BVI partners with ophthalmic surgeons to improve the vision of millions of patients across the...


  • Juárez, Juárez, Chih., México Maxima Apparel A tiempo completo

    CUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus...


  • Juárez, Juárez, Chih., México BrightDrop Virtual Assistants, LLC A tiempo completo

    Hello! We are a Virtual Assistant company, and we are looking for candidates with customer service experience to place with an Answering Service in the US. We currently have 10+ VAs working for them, so we know it's a very stable position. Job Duties: Answer incoming customer inquiries Record customer information within our customer service database Engage...


  • Juárez, Juárez, Chih., México GEA Group A tiempo completo

    GEA is an international engineering company and one of the largest suppliers for the food, beverage, chemical, pharmaceutical and farm technology industries. We are focused on supporting our clients as we all work towards more sustainable production in all the industries we support. To support our growing business, we are looking for a new Service Sales...


  • Juárez, Juárez, Chih., México Terra Energy A tiempo completo

    The Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...


  • Juárez, Juárez, Chih., México Nextshore A tiempo completo

    Bilingual Customer Service Representative Location: Remote (Mexico) Base Salary: MXN $3,000 per week (net). Total Weekly Earnings: Up to MXN $5,000 net (approx. Advanced English proficiency Our client is seeking dynamic and motivated Bilingual Customer Service Representatives to join our growing team. This is a fully remote, full-time position focused on...