Solar Project Support

hace 3 semanas


Ciudad de México Terra Energy A tiempo completo

Job Purpose Ensure timely progression of solar projects from approval to installation by supporting the Customer Approvals team through accurate documentation management, cross-functional coordination, and regulatory compliance. Core Responsibilities - Support complex solar layouts, ensuring technical accuracy and compliance. Review customer and project data prior to layouts and site surveys. Conduct pre-reviews of layouts and site surveys, requesting corrections or missing information as needed. Track site survey status and resolve scheduling or data issues. Monitor and manage sales folios, addressing special cases proactively. Hold 1:1 check-ins with sales reps to ensure folios are completed correctly. Performance & Quality - Maintain high layout quality and consistency. Resolve issues in the Failed Layouts hub with internal teams. Coordinate with IT on shading letters, rollbacks, and system updates. Review daily submissions to improve operational efficiency. Key KPIs - Data Accuracy: ≥ 99% SLA Response: 95% on-time Report Quality: ≥ 90% approved by Engineering Escalations: 100% within policy Stakeholder Management - Internal: Customer Approvals, Engineering, Project Management, Sales. External: Customers, permitting authorities, third-party partners. Remote – Mexico Salary $12,700


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