Virtual Account Manager I&I

hace 2 días


Juárez Juárez Chih, México Property Leads A tiempo completo

Affiliate Account ManagerLocation: Remote Reports to: Head of Affiliates Type: Full-time About the Role We're looking for an Affiliate Account Manager who owns partner relationships from first conversation through long-term growth. You'll be responsible for vetting new affiliate partners, onboarding them successfully, and nurturing those relationships over time — using data, communication, and sound judgment to grow performance. What You'll Be Responsible For: Partner Vetting & Onboarding Evaluate and vet prospective affiliate partners Assess partner fit, traffic quality, and growth potential Lead onboarding from initial approval through launch readiness Ensure partners are set up for success and understand expectations End-to-End Account Ownership Own a portfolio of affiliate partners from onboarding through ongoing growth Serve as the primary point of contact for assigned accounts Maintain consistent, proactive communication with partners Ensure all partner needs are addressed in a timely manner Performance Analysis & Optimization Monitor and analyze partner performance, including: ROI Growth trends Channel-level performance Use internal benchmarks and data to identify optimization opportunities Develop and communicate action plans to improve partner outcomes Account Growth & Relationship Nurturing Identify opportunities to scale high-performing partners Troubleshoot underperforming accounts and recommend changes Build long-term, trust-based partner relationships Balance short-term performance with long-term account health Cross-Functional Collaboration Work with internal teams (operations, compliance, tech, finance) to support partner success Communicate partner needs clearly and proactively across teams Communication & Reporting Maintain high responsiveness internally and externally Provide regular updates on account performance, risks, and opportunities Clearly communicate priorities, next steps, and blockers What We're Looking For Must-Haves Strong sense of ownership and accountability Excellent communication and follow-through Ability to manage multiple accounts and priorities simultaneously Analytical mindset with the ability to interpret performance data Proactive problem-solver who asks insightful questions Curious, self-motivated learner with strong judgment Nice-to-Haves Experience in affiliate marketing or performance marketing Experience vetting or onboarding partners Familiarity with affiliate platforms (e.g., TUNE or similar) Startup or high-growth environment experience How You'll Be Successful in This Role You take ownership of accounts end-to-end, without needing to be chased You stay on top of both high-touch and low-maintenance partners You use data to drive decisions and recommendations You ask "why" and "what's next," not just "what do I do" You communicate clearly, early, and often Why Join Us High-impact role with real ownership Opportunity to shape and grow affiliate partnerships Clear expectations and autonomy Room to grow as the affiliate program scales



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