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Medical Services Liaison
hace 4 semanas
We are a results-oriented management consulting firm serving clients involved in the healthcare, customer service and transportation industry, providing services such as scheduling, accounts receivable, recruiting, HR, and logistics. Our small, experienced teams create value for clients through growth strategy, operation improvement, financial restructuring, and acquisition integration. We’ve been working side by side with clients, fostering long-term relationships, and delivering tangible, sustainable results.
JOB DESCRIPTIONAs a Healthcare customer service representative you will provide assistance with scheduling, follow ups & patient inquiries; handling inbound and outbound calls for hospitals, medical offices, clinics, insurance companies, attorneys or law firms in the US.
RESPONSIBILITIES- Answering telephonic and email inquiries in a timely manner
- Sending and receiving correspondence for referrals
- Setting appointments for patients
- Data entry in patient portals
- Providing interpretation between patients and medical staff
- Fluency in English and Spanish with excellent verbal and written communication skills
- Bachelor’s degree from an accredited university or college in related field (preferred)
- Prior experience of customer service (ideal healthcare)
- Verbal and written English communication skills.
- Problem solving
- Experience using patient portals or administrative softwares
- Competitive pay and benefits (based in abilities and experience)
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