Client Services Support.

hace 3 semanas


Guadalajara Jal, México HSBC A tiempo completo

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Client Services Support

We welcome candidates to apply in both Mexico City & Guadalajara for this role.

Principal accountabilities:

  • Review queries originating from corporate clients through live emails/chat/calls and provide resolution working with various departments and stakeholders
  • Develop required product and customer journey knowledge to support end to end resolution of customer enquiries
  • Support customers through difficult situations such as challenging inquiries/complaints utilising negotiation skills while following guidelines in an effort to satisfy the customer.
  • Think laterally beyond procedures to resolve issues ensuring service TATs are met, leading to better customer relationship
#J-18808-Ljbffr
  • Client Services Support

    hace 2 semanas


    Guadalajara, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Project Manager Services

    hace 2 semanas


    Guadalajara, Jal., México Sidel A tiempo completo

    The Project Manager Services acts as the local technical Project Manager to manage and execute all Services project activities with a focus on equipment improvements (options, upgrades) as well as equipment and line conversions linked to new primary, secondary and tertiary packaging Your Mission Translate customer needs, develop, present, and execute...


  • Guadalajara, Jal., México Sidel A tiempo completo

    Digital Products Technical Support Expert The Digital Products Technical Support Expert is responsible for the complete management of a customer support request from the reception of the request until the final resolution. Your Mission Track customer and internal support requests Document problems encountered and provided solutions Develop and maintain...


  • Guadalajara, México Foxys Computing Services A tiempo completo

    The position of IT support Technician, Contractor (1099) - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. Essential duties for the position include, but are not limited to the following: - Provide onsite support to Authorized Users with...

  • Managed Services Analyst

    hace 3 semanas


    Guadalajara, Jal., México Diligent Corporation A tiempo completo

    The Research Analyst will support the ordering and delivery of various Compliance investigative and intelligence cases contracted by Diligent clients through a dedicated central contact location. Candidates should have a customer-centric focus and be able to partner with internal business partners in our sales, customer success, and production teams...


  • Guadalajara, México Foxys Computing Services A tiempo completo

    **The position of IT support Technician, (Contractor)** - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. **Essential duties for the position include, but are not limited to the following**: - Provide onsite support to Authorized Users with...


  • Guadalajara, Jal., México DB Schenker Arkas Nakliyat ve Ticaret A tiempo completo

    At Schenker International S.A. de C.V. we are looking for a Senior Support Specialist - AWS & Linux to be part of our IT team, for our office in Guadalajara, Mexico. The Senior Support Specialist AWS & Linux within the business unit "Global Infrastructure Services" is responsible for supporting DB Schenker's Cloud environments based on a multi-hybrid-cloud...


  • Guadalajara, Jal., México Jabil Circuit A tiempo completo

    JOB SUMMARY The Trade Support Team Supervisor will provide Import/Export product classification as both an individual contributor and as the TST Regional Supervisor of the Corporate Trade Support Team. The Trade Support Team Supervisor, as a member of the Trade Support Team will provide import /export and product classification support to other team...

  • Senior Support Specialist

    hace 2 semanas


    Guadalajara, Jal., México DB Schenker Arkas Nakliyat ve Ticaret A tiempo completo

    At Schenker International S.A. de C.V. we are looking for a Senior Support Specialist - AWS & Linux to be part of our IT team, for our office in Guadalajara, Mexico. The Senior Support Specialist AWS & Linux within the business unit "Global Infrastructure Services" is responsible for supporting DB Schenker's Cloud environments based on a multi-hybrid-cloud...


  • Guadalajara, México Koch Global Services A tiempo completo

    **Your job** **Our Team** KAES and its subsidiaries distribute more than 13 million tons of fertilizer products annually worldwide. From an IT perspective, this creates a wealth of opportunities to develop your technical skills and to explore a variety of career paths. **What You Will Do - Work with internal users to address customer questions, issues,...

  • Helpdesk Associate

    hace 4 semanas


    Guadalajara, México NTT DATA Services A tiempo completo

    **VACANTE PRESENCIAL (MÉXICO)** Location: Av. Mariano Otero 1249, 44530 Guadalajara, Jalisco (In-Person) Company: NTT DATA Services **Requirements**: - **Live in Guadalajara and be a Mexican citizen**: - **Finished high school (a copy of your official certificate of completion will be requested. If you have a foreign high school diploma a TRANSCRIPT...

  • Sr. Support Engineer

    hace 4 semanas


    Guadalajara, Jal., México Gigamon A tiempo completo

    We are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator, committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to resolve Gigamon...

  • Data Support Associate II

    hace 3 semanas


    Guadalajara, Jal., México Rippling A tiempo completo

    Radian Generation is a global provider of critical technology-forward services designed specifically to support the comprehensive lifecycle of renewable facilities—including solar, wind, and energy storage. Who We Serve Radian Generation’s wide range of commercial, technical, and compliance services provide developers, owners, and operators with...


  • Guadalajara, México Axented A tiempo completo

    At Axented, our mission revolves around pioneering innovative solutions to meet the needs of our diverse clientele. As trailblazers in the technology sector, we're always on the lookout for passionate individuals eager to contribute to our team. We're presently in search of a proficient and adept Azure Cognitive Services – Technical Support Engineer to...


  • Guadalajara, Jalisco, México Axented A tiempo completo

    At Axented, our mission revolves around pioneering innovative solutions to meet the needs of our diverse clientele. As trailblazers in the technology sector, we're always on the lookout for passionate individuals eager to contribute to our team. We're presently in search of a proficient and adept Azure Cognitive Services – Technical Support Engineer to...


  • Guadalajara, México Axented A tiempo completo

    At Axented, our mission revolves around pioneering innovative solutions to meet the needs of our diverse clientele. As trailblazers in the technology sector, we're always on the lookout for passionate individuals eager to contribute to our team. We're presently in search of a proficient and adept Azure Cognitive Services – Technical Support Engineer to...

  • Helpdesk Associate

    hace 4 semanas


    Guadalajara, México NTT DATA Services A tiempo completo

    **VACANTE PRESENCIAL (MÉXICO)** Location: Av. Mariano Otero 1249, 44530 Guadalajara, Jalisco (In-Person) Company: NTT DATA Services **Requirements**: - **Live in Guadalajara and be a Mexican citizen or have a work permit.**: - **Finished high school** (a copy of your official certificate of completion will be requested. If you have a foreign high...


  • Guadalajara, México Axented A tiempo completo

    At Axented, our mission revolves around pioneering innovative solutions to meet the needs of our diverse clientele. As trailblazers in the technology sector, we're always on the lookout for passionate individuals eager to contribute to our team. We're presently in search of a proficient and adept Azure Cognitive Services – Technical Support Engineer to...


  • Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    **Job Posting Title**: Manager, Payroll Services Latinamerica **Location**: Guadalajara, Mexico **Reports to**: Sr Manager, Human Resources Shared Services Americas The Manager, Payroll Services will be responsible for the oversight and successful delivery with the highest levels of quality and timeliness of payroll operations ensuring full compliance of...

  • Senior Support Specialist

    hace 2 semanas


    Guadalajara, Jalisco, México Schenker Mexico A tiempo completo

    Job OverviewAt Schenker International S.A. de C.V. we are looking for a Senior Support Specialist - AWS & Linux to be part of our IT team, for our office in Guadalajara, Mexico. The Senior Support Specialist AWS & Linux within the business unit "Global Infrastructure Services" is responsible for supporting DB Schenker's Cloud environments based on a...