HR Service Analyst

hace 1 semana

Veracruz Ver, México Wärtsilä A tiempo completo

People Services is the face of HR, working in the frontline, supporting our people, and delivering services and expertise globally across the whole HR spectrum, bringing a world-class employee experience to life for Wärtsilä. We offer our services from every region in the world with a hybrid and interactive setup so that we can ensure that no matter where you are, you will get the support you need.
This position offers a flexible working module; hybrid with working from home options, you will report to the People Support Hub Team Lead, AMER
The opportunity is offered on a permanent basis and could be located within the Americas entities, ideally in
Regional HR Specialist – People Support Hub (Americas)
Join our centralized HR operations team delivering
standardized, global processes
HR system transactions
with clear SLAs, quality checks, and opportunities to
Manage HR tickets (~70%) : triage, resolve, and close requests in line with SLAs; Run HR transactions in SuccessFactors/Employee Central
: hiring actions, onboarding data, contract drafting, record updates, and lifecycle changes.
Support Talent Acquisition operations
: automation/digitalization
, Collaborate across HR
: partner with TA Services, HRIS, Reward, Payroll, and local HR teams to complete AMER activities within the global model.
Protect data & compliance
: global environments and communicating clearly in writing.
HR operations/shared services
Advanced English
;
Spanish
Portuguese
SuccessFactors (Employee Central) and HR lifecycle actions.
~ Zendesk
Microsoft Excel
and Office.
~ Relevant education (Business Administration, Human Resources) or equivalent experience.
~ Americas Region HR practices
global process
SOP/knowledge base maintenance and data quality controls.
Whilst you may work virtually and independently on different tasks, you will never be alone among this team, and you will be warmly welcome to join their regular coffee calls.
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasize innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. In 2021, Wärtsilä's net sales totaled EUR 4.8 billion.

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