Loyalty Product Lead

hace 1 semana

Ciudad de México Viva A tiempo completo

At Viva, we look for passionate individuals who truly love what they do. Now is the perfect time to join our team Viva is the lowest-cost, most preferred, fun, and profitable airline in the Americas. We operate the youngest fleet in Latin America and rank among the fastest-growing airlines worldwide. We foster a culture of inclusion, passion, and transparency—breaking traditional norms, redefining the way we work, and committing to excellence in service and passenger safety. As our Loyalty Product Lead , you will act as the strategic and operational bridge between Doters and Viva , leading the integration, evolution, and delivery of loyalty product initiatives across Viva’s digital channels (web and app). This role owns the definition, prioritization, and implementation of all loyalty-related requirements, ensuring the Doters experience is seamlessly embedded within Viva’s digital ecosystem. The position requires strong coordination, influence, and governance skills to ensure high-quality, timely execution across both organizations, in an environment where negotiation and collaboration are essential. Your deliverables will include: Definition and refinement of the technical backlog (epics, user stories, technical tasks). Ability to translate business requirements into technical specifications. Hands-on knowledge of digital architecture (front-end, back-end, APIs, data). Experience with REST API integrations and endpoint consumption. Collaboration on technical solution design alongside development and architecture teams. Participation in QA, UAT, and test case definition. Knowledge of agile methodologies applied to software development. Understanding of scalability, security, and performance. Ability to perform Knowledge Transfer (KT) to Operations / eCommerce teams. Use of technical management tools (Jira, Confluence, Azure DevOps, or similar). Our ideal candidate: 3–5 years of experience as a Technical Product Owner, Technical Product Manager, or Product Manager with a strong IT background. Experience working directly with Front-end and Back-end teams. Participation in system integration projects using APIs. Experience managing digital products in production with continuous releases. Previous background in Front-end and/or Back-end development (nice to have). Experience in eCommerce, loyalty, travel tech, or transactional platforms (nice to have, not mandatory). Experience working in environments with complex architectures, multiple integrations, and technical dependencies. Strong collaboration with Architecture, QA, Infrastructure, and Operations teams. Benefits you will enjoy as #TeamViva: Flexible schedule. #TheBestAirlineToWork: An incredible work environment. Unlimited vacation from day one. Savings fund & savings account. Staff Travel: Discounted flights for you and up to 12 loved ones after 6 months. MyIDTravel: Fly worldwide with 20+ airline alliances at reduced fares after 6 months. Life & medical insurance, plus 24/7 online family medical assistance. Exclusive discounts on gyms, retail stores, restaurants, universities, and more. Above-the-law benefits. About Us We are Mexico’s lowest-cost airline, operating the most modern fleet in Latin America and rapidly expanding globally. At Viva, we value diversity, promote gender equity, and foster innovation, collaboration, and inclusion. We prioritize employee well-being, ensuring a safe and positive workplace.

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