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About UsUpcision is a performance-based B2B lead generation company. We generate inbound responses per day from outbound campaigns, then verify, qualify, and route those leads to clients on a CPL basis. You own daily fulfillment execution, quality, and performance. If revenue slows, if leads sit, if quality slips, if agents miss steps, it is your problem to fix the same day.
You work alongside a Client Delivery Manager who owns client relationships and priorities. Quality Assurance QA all lead submissions to clients. QA "not interested" dispositions to ensure leads were not mishandled. QA 100% of client returns the same day.
Performance Management Manage a team of 5 to 7 lead verifiers and phone agents. Keep Salesforce clean, auditable, and accurate. Who This Role Fits You have: 3+ years running sales development, call center, lead generation, or fulfillment teams. Comfort enforcing standards and having direct performance conversations.
Experience
with CRMs, ideally Salesforce. A bias toward action and fixing things immediately. People who avoid QA and call reviews. Reporting and Structure Reports directly to the CEO.
Partners with Client Delivery for external priorities. Comp + Benefits $2000 to $2500/mth Base + OTE (Earn over $3k) Remote Work PTO after 90 days Ideal skills: Live queue management, Quality assurance, Revenue operations, Daily revenue execution, Speed to first call, Lead routing, Lead verification, Inbound and outbound lead management Ideal backgrounds: Remote operations, Distributed team, High volume lead flow, CPL or performance based model, performance marketing, lead generation Ideal past roles: Fulfillment Operations Manager, Sales Operations Manager, Call Center Manager, Lead Generation Operations, B2B Lead Generation or similar
