Technical Sales
hace 7 días
Location: Remote (North America) Type: Full-time
Yuna is the number one AI for mental health. We're a remote first venture-backed company. We have a high bar for excellence, move fast, say it like it is, and are mission-driven. We're excited to get to know you and excited to have you join us full-time. We’re hiring our first Technical Sales Engineer (Builder) to sit at the intersection of Sales, Product, Customer Success, and Engineering.
You will ship code, build internal tooling, and design + implement integrations that help enterprises say “yes” faster and successfully onboard after the contract is signed. You’ll be responsible for deeply understanding Yuna’s B2B onboarding process and then inventing streamlined internal products, improving and replacing existing architecture, and building scalable data flows and security workflows. You’ll work directly with Sales and Customers during technical discovery, run technical evaluations, handle security reviews, and then build what’s needed—often yourself—using a mix of code and low-code (Retool, Zapier/n8n, etc.).
Your main partner will be Customer Success to ensure smooth handoffs from pre-sale to post-sale.
This role is critical to helping implementations succeed through real automation, clean systems, and high-quality technical execution.
You will support the full sales engineering, technical onboarding, and post-sale integration across:
Pre-Sales Technical Leadership (but hands-on)
Answer deep technical questions from IT/Security/Engineering stakeholders (architecture, data flows, SSO, SCIM, APIs, logging, privacy).
Create and maintain automations in tools like Zapier or n8n to eliminate repetitive operational tasks and improve data quality.
Build internal tools (Retool or similar) that Customer Success and Sales use daily: enrollment dashboards, integration health checks, rollout trackers, eligibility validation, etc.
Design simple, scalable system architecture for onboarding and enterprise operations (data model, workflows, failure modes, retries, observability).
Establish repeatable patterns, playbooks, and templates: integration checklists, security artifacts, demo environments, standard configurations.
Sales ↔ Customer Success Handoff (clean + technical)
Document technical requirements, configurations, edge cases, and integration states so post-sale is never guessing.
You’re a software engineer who also loves the customer-facing problem set.
5–10+ years experience in Solutions Engineering, Sales Engineering, Implementation Engineering, or Software Engineering in a customer-facing role.
Strong engineering fundamentals: you can design systems, read/ship production code, and debug real incidents.
Comfort with Python (or similar) for automation, data pipelines, and integration work.
Strong understanding of APIs, data flows, authentication, and enterprise integration patterns (REST, webhooks, SSO/SAML/OIDC, SCIM, ETL, file-based eligibility).
Experience running security reviews and talking confidently about privacy, data handling, encryption, access control, and auditability.
HubSpot (including automation/workflows), data hygiene, and CRM-integrated operational tooling.
AI or data-heavy products.
Sales and Customer Success trust you as an execution partner who unblocks growth and hardens the product.
Remote-first work with flexibility and autonomy
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