Customer Success Specialist
hace 1 semana
ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin America. 🌎👉 We are currently seeking a Customer Success Executive – Loyalty Programs to join the team supporting our client in Mexico. 📍 Location: Hybrid ⏳ Contract duration: 12 months 💼 Contract type: Independent professional 🌐 Language: Advanced English (minimum 80%) EDUCATION Bachelor’s degree in Business Administration, Marketing, Communications, Engineering, or a related field. EXPERIENCE 2 to 4 years of experience in client management and operational project management, ideally within loyalty, marketing, or digital ecosystem environments. SKILLS AND KNOWLEDGE Strong client relationship management and follow-up on requirements. Ability to structure information and processes with a strong action-oriented mindset. Experience coordinating operational deliverables and managing multiple stakeholders. Familiarity with dashboards, reports, and performance analysis for decision-making. Excellent communication, presentation, and teamwork skills. Proactivity, organization, and results orientation in dynamic environments. RESPONSIBILITIES Act as the main point of contact between the client and internal Loyalty teams. Ensure proper execution of the operational activities of the loyalty program. Follow up on client requirements, incidents, and deliverables. Monitor the performance of initiatives through dashboards and operational reports, generating insights for continuous improvement. Coordinate with technical and campaign teams to ensure compliance. Prioritize and plan new initiatives within the program’s operational roadmap. Maintain communication with clients, ensuring a consistent and results-driven experience. 🚀 If you are passionate about loyalty, payment solutions, and strategic project management, we want to meet you. #Hiring #Loyalty #CustomerIntelligence #Mexico #PMO #Recruitment
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Ai Specialist, Customer Success
hace 6 días
Ciudad de México Zendesk A tiempo completoThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their investment in...
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Customer Success Specialist
hace 3 días
Ciudad de México, Ciudad de México Customer Intelligence Inc. A tiempo completoSOBRE NOSOTROSCustomer Intelligence Inc.es una empresa de consultoría profesional y servicios de marketing que ofrece soluciones innovadoras para ayudar a nuestros clientes a alcanzar crecimiento sostenido. Aunque CI está especializada en el sector financiero, también colaboramos con clientes de diversos segmentos, incluyendo marcas de pago, sistemas de...
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Customer Success Specialist
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Ciudad de México Talentful A tiempo completo**Job Title**: Customer Success Specialist**Location**: Ciudad de México (Híbrido, 2 días a la semana en oficina)**About the Role**:**Responsibilities**:- Build and maintain strong relationships with customers.- Onboard new clients and guide them through product setup and best practices.- Proactively identify customer challenges and work to resolve them.-...
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Customer Success Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT USCustomer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin...
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Customer Success Specialist
hace 1 semana
Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
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Ciudad de México CIAL Dun & Bradstreet A tiempo completo**Why work with us?** We are a fast-growing company that is revolutionizing the world of data in Latin America! CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean. Our solutions are designed to transform how businesses manage risk and make critical decisions about the...
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Customer Success Specialist
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Ciudad de México SimplePractice A tiempo completo**About Us**At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they're up and running, and enables new...
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Ciudad de México SimplePractice A tiempo completo**About Us** At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they're up and running, and enables new...
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Ciudad de México SimplePractice A tiempo completo**About Us**At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they're up and running, and enables new...
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Senior Customer Success Specialist, Dedicated
hace 4 semanas
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