Customer Support Specialist

hace 2 días


Tenochtitlán municipio, México Hudson Talent Solutions A tiempo completo

Client Support SpecialistLocation: Mexico City |Hybrid: 3 days in office, 2 remoteEmployment: Full-time |Salary: Starting at 30,000 MXN grossAbout the RoleWe're looking for a Client Support Specialist to join the team of a major global client. In this role, you'll manage enterprise accounts, deliver exceptional support, and ensure clients maximize the value of their solutions. Key Responsibilities- Manage a portfolio of premium enterprise clients. - Handle daily requests, troubleshoot issues, and coordinate with internal teams. - Design search blueprints and dashboards using Boolean logic. - Translate data into clear, actionable insights for clients. - Deliver demos, training sessions, and enablement programs to drive adoption.

What We're Looking

For- Bachelor's degree and 3+ years of B2B client support experience, ideally in SaaS. - Strong analytical and problem-solving skills. - Excellent communication and presentation skills in English. - Knowledge of Portuguese (Nice to Have) - Ability to manage multiple priorities in a fast-paced environment. Ready to take the next step in your career? Apply now



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