LEAD, Site Reliability Engineering

hace 4 semanas

Ciudad de México Royal Caribbean Group A tiempo completo

Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Royal Caribbean Group’s Global eCommerce has an exciting career opportunity for a full time Lead Site Reliability Engineer reporting to the Sr. Manager, Site Reliability Engineer

Lead Site Reliability Engineer (Lead SRE) will assist the SRE Manager in support of the Royal Caribbean website ($183M gross revenue in 2021) using application and user performance data to guide informed decision making. The Lead SRE will use site performance metrics collected by various sources and tools to support the following tasks: the initial triage of critical production incidents, analysis of bugs, implementing best practices in site reliability engineering, optimizing infrastructure, ensuring seamless collaboration between internal teams and external service providers, among other operational initiatives.


Review ticket analysis and approve closure of tickets/incidents
Synthesizes and communicates incident details to the production team, stakeholders, including executive level stakeholders.
Create reports on new deployment build performance for product teams to ensure quality. Ensure System Reliability and Performance
Adjust health thresholds and other monitoring settings based on historical performance.
Creates and maintains performance dashboards used by support and product teams.
Maintains alerting, communication, and documentation tool chain to ensure it is up to date and efficient. Slack, Teams) with the scrum and marketing teams. Minimum Years of Experience : 10+ years in Site Reliability Engineering (SRE), DevOps, or a related IT operations role.
Proficiency in cloud platforms such as AWS, AWS Elastic Beanstalk.
Advanced knowledge of monitoring and logging tools (AppDynamics, DataDog,
Splunk, New Relic, etc).
~ Ability to collaborate with Development, QA, IT, and external managed service
Bachelor’s Degree: In Computer Science, Information Technology, Engineering, or a related field.


Any monitoring and alerting tools equivalent to certification
Any certification or equivalent knowledge of IT service management


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.

  • Lead Site Reliability Engineer

    hace 4 semanas

    Ciudad de México Royal Caribbean Group A tiempo completo

    Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with...

  • Lead Site Reliability Engineer

    hace 4 semanas

    Ciudad de México Royal Caribbean Group A tiempo completo

    Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with...

  • Site Reliability Engineer

    hace 2 semanas

    Ciudad de México Coforge A tiempo completo

    Job Title / Role : SRE Lead Key Skills : Azure, AWS, Terraform, ARM templates Experience : 10+ Location : Mexico City, Mexico. Shift : General Mode : On-Site We at Coforge are seeking “ SRE Lead ” with the following skill-set: Role Overview We are seeking an experienced SRE and DevOps Lead to drive reliability, scalability, and automation across...

  • Site Reliability Engineering

    hace 2 semanas

    Ciudad de México, Ciudad de México Encora A tiempo completo

    Important InformationExperience: +5 yearsJob Mode: Full-timeWork Mode: Work from homeJob SummaryAs a Site Reliability Engineer, you will work in a scrum DevOps team developing solutions that will help drive developer efficiency and productivity while maintaining security and governance. This is a highly visible role that will lead key design decisions on...

  • Lead Site Reliability Engineer

    hace 7 días

    Ciudad de México, Ciudad de México Royal Caribbean Group A tiempo completo

    Journey with usCombine your career goals and sense of adventure by joining our incredible team of employees atRoyal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.We are proud to be the vacation-industry leader with global...

  • Director, Site Reliability Engineering

    hace 1 semana

    Ciudad de México, Ciudad de México Mastercard A tiempo completo

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Director , Site Reliability Engineering

    hace 2 semanas

    Ciudad de México, Ciudad de México Mastercard A tiempo completo

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Lead, Site Reliability Engineer

    hace 2 semanas

    Ciudad de México Royal Caribbean Group A tiempo completo

    **Journey with us!** Combine your career goals and sense of adventure by joining our incredible team of employees at **Royal Caribbean Group** We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world We are proud to be the vacation-industry leader with...

  • Lead Site Reliability Engineer

    hace 4 días

    Ciudad Juárez, México Royal Caribbean Group A tiempo completo

    Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with...

  • Site Reliability Engineer

    hace 2 semanas

    Ciudad de México Gila Software A tiempo completo

    We are hiring a development-oriented, collaborative, and detail-focused Site Reliability Engineer (SRE) responsible for solving operational, scalability, and reliability challenges. In this role, you will apply software engineering methodologies to system administration processes and collaborate with software engineers and product developers to optimize...