Client Experience Support
hace 2 meses
• Previous experience in customer service or client experience support roles.
• Ability to efficiently identify and categorize various types of calls.
• Proficiency in accurately documenting information in systems and internal tools.
• Customer-oriented mindset with the ability to exceed caller expectations.
• Knowledge and application of established processes and guidelines.
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Client Experience Support
hace 2 meses
San Pedro Garza García, México ACE INTAKE SUCCESS A tiempo completoHandle all calls, providing a first contact experience and services aligned to the company mission, values, and goals.Required Competencies and Skills:• Previous experience in customer service or client experience support roles.• Ability to efficiently identify and categorize various types of calls.• Proficiency in accurately documenting information in...
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Client Experience Support
hace 2 semanas
San Pedro Garza García, N. L., México ACE Intake Success A tiempo completo**Description**: Handle all calls, providing a first contact experience and services aligned to the company mission, values, and goals. **Competences and Skills**: - Previous experience in customer service or client experience support roles. - Ability to efficiently identify and categorize various types of calls. - Proficiency in accurately documenting...
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Client Experience Support
hace 1 semana
San Pedro Garza García, N. L., México ACE Intake Success A tiempo completo**Description**: Handle all calls, providing a first contact experience and services aligned to the company mission, values, and goals. **Competences and Skills**: - Previous experience in customer service or client experience support roles. - Ability to efficiently identify and categorize various types of calls. - Proficiency in accurately documenting...
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Client Experience Liaison
hace 2 horas
San Pedro Garza García, Nuevo León, México Ace Intake Success A tiempo completo**Job Summary:**We are seeking a highly skilled Client Experience Support professional to join our team at Ace Intake Success. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.**Key Responsibilities:**Provide first-contact experience and services...
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Senior Support Center Analyst
hace 7 días
San Pedro Garza García, Nuevo León, México Innova Solutions A tiempo completoAbout the Role:Innova Solutions is seeking a highly motivated Senior-Level Support Center Analyst to join our team.Job Summary:We are looking for a skilled Support Analyst with experience in production support, defect analysis, triage, and resolution; release testing support for maintenance and enhancements, upgrades, and patches; and reviewing and...
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Senior Support Center Analyst
hace 7 días
San Pedro Garza García, Nuevo León, México Innova Solutions A tiempo completoAbout the RoleInnova Solutions is seeking a highly motivated Senior-Level Support Center Analyst to join our team. As a key member of our support center, you will play a critical role in ensuring the smooth operation of our systems and services.Key ResponsibilitiesHandle escalations as needed, including both internal and external issues.Turn over to Support...
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Senior Support Center Specialist
hace 7 días
San Pedro Garza García, Nuevo León, México MassGenics A tiempo completoPosition Overview:MassGenics is seeking a dedicated and skilled Senior Support Center Analyst.Position Type: PermanentLocation: RemoteRole Responsibilities:As a Senior Support Center Analyst, you will be responsible for:Managing escalations effectively, both internally and externally.Transferring knowledge to the Support team regarding changes from new...
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Senior Support Center Analyst
hace 7 días
San Pedro Garza García, Nuevo León, México MassGenics A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Senior Support Center Analyst to join our team at MassGenics. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients and ensuring that their issues are resolved in a timely and efficient manner.Key ResponsibilitiesEscalation...
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Mid-Level Support Center Analyst
hace 5 días
San Pedro Garza García, Nuevo León, México Innova Solutions A tiempo completoAbout the RoleInnova Solutions is seeking a highly motivated and experienced Mid-Level Support Center Analyst to join our team. As a key member of our support team, you will be responsible for providing technical support to our customers and ensuring that their issues are resolved in a timely and efficient manner.Key ResponsibilitiesEscalation Management:...
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Solution Support Engineering Manager
hace 7 días
San Pedro Garza García, Nuevo León, México SAP SE A tiempo completoAbout the RoleThe Technical Support Engineering Manager will oversee and manage the technical support operations for SAP's Intelligent Spend and Business Network (ISBN) product areas. This role is crucial in ensuring that customer issues are addressed efficiently and that the support team operates effectively.Key ResponsibilitiesDevelop, coach, and mentor a...
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Senior Support Center Specialist
hace 7 días
San Pedro Garza García, Nuevo León, México MassGenics A tiempo completoPosition Overview:MassGenics is actively seeking a Senior Support Center Analyst to enhance our technical support team.Position Type: PermanentLocation: RemoteKey Responsibilities:As a Senior Support Center Analyst, your role will encompass:Managing escalations from both internal teams and external clients.Transferring knowledge regarding changes from new...
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Solution Support Engineering Manager
hace 7 días
San Pedro Garza García, Nuevo León, México Sap Se A tiempo completoAbout the RoleThe Support Engineering Manager will oversee and manage the support operations at SAP SE. This role is crucial in ensuring that customer issues are addressed efficiently and that the support team operates effectively.Key ResponsibilitiesDevelop, coach, and mentor direct team members to understand and execute company strategy.Drive the Support...
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Solution Support Engineering Manager
hace 7 días
San Pedro Garza García, Nuevo León, México SAP A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Support Operations Manager to join our team at SAP. As a key member of our Customer Support organization, you will be responsible for overseeing and managing the support operations, ensuring that customer issues are addressed efficiently and that the support team operates effectively.Key...
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Support Team Manager, Procurement
hace 4 meses
San Pedro Garza García, México SAP A tiempo completoBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services...
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Office Experience Coordinator
hace 7 días
San Pedro Garza García, Nuevo León, México Steelcase A tiempo completoWe are seeking a highly organized and detail-oriented individual to join our team as an Office Experience Intern at Steelcase. As an Office Experience Intern, you will play a critical role in ensuring a positive and productive work environment for our colleagues and visitors.Key Responsibilities:Execute all administrative tasks with precision and...
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Support Team Manager, Procurement Specialist
hace 7 días
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the RoleThe Support Team Manager (STM) is a critical position within the Procurement organization at SAP. This role is responsible for overseeing and managing the support operations for the Technical Support (TS) – Procurement team, which supports the SAP Intelligent Spend and Business Network (ISBN) product areas.Key ResponsibilitiesDevelop, coach,...
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Salesforce User Support Agent
hace 4 meses
San Pedro Garza García, México Johnson Controls A tiempo completoSalesforce User Support Agent The Global Products CRM (GPCRM) Business Support Agent Supports all internal users of the GPCRM Salesforce Org by providing clear answers to questions and requests, asking the correct troubleshooting questions to quickly identify solutions for presented problems. You will mainly work on questions and requests that are related...
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Solution Support Engineering Manager
hace 1 mes
San Pedro Garza García, México SAP A tiempo completoWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Conservation Support Specialist
hace 7 días
San Pedro Garza García, Nuevo León, México CEMEX, Inc. A tiempo completoAbout the RoleCemex, Inc. is seeking a highly skilled Conservation Support Specialist to join our team. As a key member of our sustainability department, you will play a critical role in supporting our conservation efforts.Key ResponsibilitiesOrder Management: Process and manage orders for our annual nature book, ensuring timely and accurate delivery to...
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Solution Support Specialist
hace 7 días
San Pedro Garza García, Nuevo León, México Sap A tiempo completo**About Us**SAP is a global leader in enterprise software and software-related services. Our company culture is focused on collaboration and a shared passion to help the world run better.**Our Mission**We enable our customers to bring out their best by providing innovative solutions and exceptional customer service. Our team is dedicated to building a...