Automation Expert

hace 2 semanas

Ciudad de México Capgemini A tiempo completo

We are seeking a highly motivated Business Technology Application Subject Matter Expert to join our team.
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). Finally, our Client is part of one the largest Insurance Groups in the world.

The Tech Enablement team drives innovation across marketing automation, data engineering, and internal application development. We architect and maintain scalable solutions leveraging platforms like Segment and Braze to enable real-time personalization, campaign orchestration, and seamless data integration. Our team bridges business strategy and technical execution, designing robust data pipelines, optimizing customer journeys, and introducing agentic AI and embedded platforms to enhance operational efficiency. We collaborate cross-functionally to deliver high-impact solutions that support direct distribution, campaign performance, and enterprise transformation.

This role provides technical expertise in the design, functionality, and optimization of business applications. While marketing is a key area of support, the role is not limited to that function and may span other business domains. Candidates should have a strong technical foundation—including scripting or programming experience—and the ability to apply emerging AI patterns to improve business processes and system performance.

Providing expertise in the design and functionality of business applications.
Understanding customers’ business processes and products and how best they can be supported by the application systems.
Reviewing and validating the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements.
Performing quality review checks on project deliverables.
Performing impact analysis of application changes across various components, holding an end-to-end view of the system.
Specifying / recommending integration and parallel testing criteria.
Bachelor's degree in IT, Technology, Computer Science or a related field (Marketing is also acceptable).
~ Fluency in English


Technical & Business Skills
Scripting Languages (Python, C#, Etc.)
Business Technology Optimization
Workflow Automation
Business Intelligence Reporting

Software / Tool Skills
Braze, Salesforce Marketing Cloud or similar
Snowflake (or similar)
Workflow Automation: n8n or similar
Office 365, including Copilot
Microsoft PowerBI
A competitive salary and performance-based bonuses.
Flexible work arrangements (remote and/or office-based).
Private Health Insurance.
Training & Development opportunities in partnership with renowned companies.

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