Technical Manager

hace 2 días


Ciudad de México Dreame Technology A tiempo completo

Job Title: Latin America Technical Manager Job Responsibilities: Technical Training: Conduct online and on-site technical training for LATAM service providers and clients. Spanish Documentation: Prepare all Spanish technical materials (Service Manuals, BOMs, FAQs) for product launches. Daily Tech Support: Provide daily maintenance guidance and remote troubleshooting support to local service providers. Quality Supervision: Supervise service providers' repair quality and conduct regular after-sales system audits. Cross-department Support: Collaborate with Sales and Call Center teams to provide technical support for key accounts and customers. HQ Reporting: Report front-line technical issues and market quality data to Headquarters regularly. KPI Monitoring: Track service KPIs and failure data to improve regional after-sales performance. Product Improvement: Feedback product defects to R&D and Quality departments to drive product upgrades. Video Tutorials: Create and review Spanish product repair/disassembly videos and technical scripts. Requirements Experience: Minimum 5 years in technical service, field support, or technical training, ideally with Home Appliances, Electronics, or Robotics. Education: Technical background (Engineering degree preferred). Languages (MANDATORY): Fluent Spanish and English (spoken and written). Portuguese is a plus. Technical Skills: Strong knowledge of electro-mechanical systems, complex repair methods, and troubleshooting. Experience with smart/IoT devices is helpful. Travel: Must be willing to travel frequently (30-50%) across Latin America for training and audits


  • Technical Manager

    hace 19 horas


    Ciudad de México, Ciudad de México Dreame Technology A tiempo completo

    Job Title:Latin America Technical ManagerJob Responsibilities:Technical Training: Conduct online and on-site technical training for LATAM service providers and clients.Spanish Documentation: Prepare all Spanish technical materials (Service Manuals, BOMs, FAQs) for product launches.Daily Tech Support: Provide daily maintenance guidance and remote...


  • Ciudad de México ABB A tiempo completo

    **Propulsion Technical Manager**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Ciudad de México, Ciudad de México Tellusicom INC A tiempo completo

    TITANICOM is a global IT hardware system integration company headquartered in Hong Kong. We operate five technical service centres in Hong Kong, Singapore, Germany, South Africa, and the United States, delivering 24/7 comprehensive IT solutions across more than 50 countries and regions worldwide.Job Description:We are seeking a skilled Technical Project...


  • Ciudad de México Infinita Consulting A tiempo completo

    Role Objective Support the planning, execution, and tracking of  web development projects , acting as a bridge between business stakeholders and technical teams, ensuring delivery in terms of  scope, timeline, and quality , with a strong operational and technical mindset. Key Responsibilities Support the management of  web development projects (front-end,...


  • Ciudad de México Cambridge University Press & Assessment A tiempo completo

    **Technical Support Manager****Salary: Competitive****Location: Mexico City (hybrid, minimum 2 days a week in the office)****Contract: Full time, Permanent**We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.We're looking for a permanent **Technical...

  • Technical Manager

    hace 17 horas


    México Dreame Technology A tiempo completo

    Job Title: Latin America Technical Manager Job Responsibilities: Technical Training: Conduct online and on-site technical training for LATAM service providers and clients. Spanish Documentation: Prepare all Spanish technical materials (Service Manuals, BOMs, FAQs) for product launches. Daily Tech Support: Provide daily maintenance guidance and remote...

  • Technical Manager

    hace 2 días


    México Dreame Technology A tiempo completo

    Job Title: Latin America Technical Manager Job Responsibilities: 1. Technical Training: Conduct online and on-site technical training for LATAM service providers and clients. 2. Spanish Documentation: Prepare all Spanish technical materials (Service Manuals, BOMs, FAQs) for product launches. 3. Daily Tech Support: Provide daily maintenance guidance and...


  • Ciudad de México Reclutamiento it A tiempo completo

    Uno de los mayores integradores de soluciones BPM, ITSM y Arquitectura Empresarial, presencial a nível mundial y líderes en el cuadrante mágico de Gartner, por apertura de nuestras oficinas en CDMX, te invitamos a integrarte como Service Delivery Manager Bilingue con enfoque en soluciones de Software para apoyar a los clientes en el mayor aprovechamiento...


  • Ciudad de México Zendesk A tiempo completo

    The Senior Technical Account Manager (Sr. TAM) serves as a strategic advisor and technical leader for Zendesk's most complex enterprise customers. As a Sr. TAM, you will leverage deep technical expertise and business acumen to drive transformational outcomes for clients while providing mentorship to the broader TAM organization. You'll focus on designing and...


  • Ciudad de México Tekton Labs A tiempo completo

    **Technical Project Manager** | Presencial - Lima**:**Sobre el Rol**:En Tekton estamos buscando un/a **Technical Project Manager** para sumarse a un equipo tecnológico en expansión y ayudar a escalar una plataforma educativa con impacto regional.Este rol no es administrativo: buscamos una persona con **visión técnica, criterio operativo y liderazgo...