Business Processes Consultant

hace 2 semanas


Ciudad de México Atos A tiempo completo

At Atos, we are committed to hiring the industry's top talent. The primary role of the Business Process Consultant is to work closely with customers to gather and document business requirements, manage development cycles and deliver solutions based on business needs while always considering best practice.English and French (Conversational-Professional) MX Citizen, Mexican permanent residence.Work closely with Project Manager to deliver on time and within budget. Develop relevant documentation for Waterfall/Agile approaches such as specifications, gap analysis reports, process flow diagrams, and stories Ensure that stories are fully understood and that they include clear acceptance criteria that assist both non-technical and technical testing. Provide a bridge between the business and technical teams to ensure a collaborative approach to resolve business problems and technology issues Assist Project Manager managing sprints through planning, execution, scrum, review, and retrospective Assist teams to write detailed test cases and provide support during UAT to verify and document defects and enhancements Prepare training materials and hold train the trainer or user training sessions as required Education: BA/BS Degree in IT, IS or business-related field or equivalent professional experience~ Years of Experience: 5+ years of IT business process experience~ Minimum Required Skills: 3+ years of ServiceNow process consultancy and implementation experienceStrong analytical skills and ability to manage software build/test/deploy processes. Excellent communication skills (both written and verbal) with strong presentation facilitation skills (Visio, Word, PowerPoint, Excel, ServiceNow)~ Certifications: ITIL v2 or V3 Foundations, CSA, CIS.Fund Tax Free Savings. Major Medical Expenses, Food Stamps, Vacation Bonus. Home Office Bonus.



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