Area Manager, Last Mile

hace 2 semanas


Puebla de Zaragoza Pue, México Amazon A tiempo completo

Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.

We are seeking an Area Manager to lead last mile operations in one of our Delivery Stations.
Your responsibilities:
- Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
- Managing day-to-day relationships with multiple Delivery Service Providers (DSPs)
- Driving operational goals and metrics for your Delivery Station. Communicating the vision to your team
- Presenting operational metrics regularly to the senior leadership team
- Problem-solves for closing gaps between performance and goals
- Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
- Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering
The OTR team focuses in meeting our customers expectations by providing first class delivery services while liaising with multiple stakeholders to do so.
The team is currently seeking a talented Operations Manager to support our operations growth and ensure scalability across the region.

Key job responsibilities
Setting and communicating the strategy and performance goals while ensuring productivity on route is maximized through, training, analysis, and feedback of performance data on a periodic basis.

Partnering with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.

Proactively identifying and leading process improvement initiatives and Lean tools.

Cross functional coordination and task tracking.

Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.

Strategic planning and forecasting to appraise performance and problem resolution.

Ability to manage multiple complex projects simultaneously.

Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis, forward looking supply chain approaches and communication of insights & recommendations.

Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.

Ensuring procedures are followed for safety, building security and product loss prevention

We are open to hiring candidates to work out of one of the following locations:

Puebla, PUE, MEX BASIC QUALIFICATIONS

- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 7+ years of general experience
- Solid understanding/background from Last mile operations
- English Fluency
- 3+ Years as people manager

PREFERRED QUALIFICATIONS

- MBA or similar
- Ability to deal with ambiguity
- Ability to deal with changing priorities.
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr
  • Area Manager, Last Mile

    hace 4 semanas


    Puebla, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our...

  • Area Manager, Last Mile

    hace 4 semanas


    Santiago de Querétaro, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our...

  • Program Manager

    hace 4 semanas


    Ciudad de México Servicios Comerciales Amazon M A tiempo completo

    Completed Bachelor's degree - 3+ years of experience in sales services. - 3+ years as operation logistics leader. - English Intermediate-advanced Have you ever ordered a product on Amazon and when that box with the smiley arrived wondered about its journey until your doorstep? Have you asked where it came from and how much it cost Amazon to deliver it to...

  • Shift Manager, Last Mile

    hace 4 semanas


    Toluca de Lerdo, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon business. We are known...

  • Shift Manager, Last Mile

    hace 1 semana


    Ciudad de México Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the heart of Amazon business. We...


  • Ciudad de México Amazon A tiempo completo

    Routing Performance, Manager, Amazon Last Mile AMZL CO manager is focused on supporting routing process for Mexico last mile centralized operations with the objective of driving performance. As a CO manager, the individual will lead a team to build processes, mechanisms to improve processes across multiple delivery stations. In this position, the individual...


  • Toluca de Lerdo, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon business. We are known...


  • Ciudad de México Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the heart of Amazon business. We...


  • Ciudad de México Amazon A tiempo completo

    Operations Program Manager, Program Operations, Last Mile The goal of Amazon’s Global Delivery Strategy Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and...


  • Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and executing against program timeline & requirements experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL We are looking for a talented Program Manager who will create solutions to optimize our First Mile operations across...


  • Ciudad de México Amazon A tiempo completo

    Program Manager, LATAM First Mile, ECCF Central Team We are looking for a talented Program Manager who will create solutions to optimize our First Mile operations across Amazon's Transportation network. Our team's scope includes all emerging countries, and this role will be focused on the LATAM region (Mexico and Brazil). At Amazon we are building...


  • Toluca de Lerdo, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    The goal of Amazon’s Global Delivery Strategy Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of...

  • TOM Area Manager

    hace 4 semanas


    Tlajomulco de Zúñiga, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    MX ATS is a high-powered dynamic team shaping the middle-mile transportation execution and developing innovative transportation management concepts to improve and enhance the Amazon Transportation Network to ultimately drive the best customer experience in a reliable and cost-efficient manner, every time. MX ATS TOM (Transportation Operation Management) team...


  • Ciudad de México LAST MILE A tiempo completo

    **GERENTE DE ATRACCIÓN DE TALENTO** Escolaridad: Lic. en Psicología, Lic. en Administración, Lic. en RRHH, o carrera afín. Experiência: 100% en Atracción de Talento / Reclutamiento y Selección, últimos 5 años, comprobables. **Conocimientos amplios en**: - Estrategias y procesos de atracción de talento, técnicas de entrevista, fuentes y medios...

  • TOM Area Manager

    hace 4 semanas


    Estado de Jalisco, México Amazon A tiempo completo

    MX ATS is a high-powered dynamic team shaping the middle-mile transportation execution and developing innovative transportation management concepts to improve and enhance the Amazon Transportation Network to ultimately drive the best customer experience in a reliable and cost-efficient manner, every time. MX ATS TOM (Transportation Operation Management)...


  • Tlajomulco de Zúñiga, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Our new Fulfillment Center in Guadalajara, MX is looking for an ICQA (Inventory Control & Quality Assurance) Area Manager, to supervise safety, quality, customer experience, and productivity of our department.This Manager role will work closely with other Area Managers, process owners and business leaders to balance workload ensuring that the organization is...


  • Ciudad de México Amazon A tiempo completo

    Job summary About Amazon At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the...

  • Especialista Last Mile

    hace 4 semanas


    Huixquilucan de Degollado, México Wild Fork A tiempo completo

    Somos una empresa trasnacional, que busca alimentar una vida mejor ofreciendo productos innovadores, de alta calidad y otorgar una atención excepcional a nuestros clientes. Nos interesa invitarte a trabajar con nosotros.Buscamos una persona con una base estratégica, analítica y operativa sólida que nos apoye a fortalecer nuestra operación digital y...


  • Puebla, México Wild Fork A tiempo completo

    Descripción En Wild Fork buscamos personas apasionadas que nos ayuden a cumplir con el propósito de #AlimentarUnaVidaMejor. Funciones que realizarás: - Crear una experiência de compra al cliente con enfoque en la excelencia de servicio, interactuando con sus compañeros y generando ambiente de trabajo adecuado, apegado a los valores y normas de la...


  • Estado de Jalisco, México Amazon A tiempo completo

    Our new Fulfillment Center in Guadalajara, MX is looking for an ICQA (Inventory Control & Quality Assurance) Area Manager, to supervise safety, quality, customer experience, and productivity of our department. This Manager role will work closely with other Area Managers, process owners and business leaders to balance workload ensuring that the organization...