Customer Service Specialist
hace 4 semanas
We are seeking a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: - Respond promptly to customer inquiries via phone, email, chat, or social media. Provide accurate information about products, services, and policies. Resolve customer complaints efficiently and escalate complex issues when necessary. Maintain detailed records of customer interactions in CRM systems. Collaborate with internal teams to ensure timely resolution of customer concerns. Identify opportunities to improve customer experience and suggest process enhancements. Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores. Required Skills & Qualifications: - Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in MS Office and familiarity with CRM tools (e.g., Salesforce, Zendesk). High level of empathy and patience when dealing with customers. Education & Experience: - High school diploma or equivalent (Bachelor's degree preferred). 1–3 years of experience in customer service or a related field. Job Location : Guadalajara Mode of work : WFO
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Customer Service and Collections Specialist
hace 3 semanas
Ciudad de México Reclutamiento DN A tiempo completo**Importante empresa Fintech internacional solicita Customer Service and Collections Specialist****Únete a nosotros y obtén un gran crecimiento y mejora tu calidad de vida****Que necesitas**- Preparatoria o Licenciatura a fin- Experiência laboral en Customer Service and Collections Specialist de mínimo 1 año- Inglés avanzado o nativo- Manejo avanzado...
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Customer Service Support Specialist
hace 4 semanas
Ciudad de México AC Pools A tiempo completoCompany. Customer Service Representative / Specialist Contractor. Join the fastest growing pool maintenance and service company in Los Angeles as our lead Customer Service Representative and Dispatcher! We service up market exclusive clients including actors, celebrities, and high net worth individuals that expect exceptional quality across our...
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Specialist Customer Service
hace 2 semanas
Ciudad de México Adidas A tiempo completoJD SPECIALIST CUSTOMER SERVICE (P2)- Purpose:- To support the Wholesale business to achieve sales and market strategy objectives- To ensure a reliable, adequate and competitive customer service level for all adidas Key Accounts- Key Responsibilities:- Recording and managing all types of orders (e.g. pre-orders and re-orders, contracts, call-off orders,...
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Customer Service Specialist
hace 6 días
Ciudad de México, Ciudad de México Bekaert NV A tiempo completoBe part of something biggerAs the world and the way people live is changing, we at Bekaert believe it's our responsibility to contribute to finding new solutions for the future. With a 140+ year old heritage of excellence, innovation, and a future-focused mindset, we strive to create value for our customers and society. We aim to do this through innovative...
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Customer Service Specialist
hace 5 días
México ABB A tiempo completo**Customer Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Specialist, Customer Service
hace 2 semanas
Ciudad de México Celanese International Corporation A tiempo completoOverview: Celanese is seeking a Customer Service Representative to join our team in Mexico City. You will be responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction. Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and...
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Specialist Customer Service
hace 1 semana
Ciudad de México Adidas A tiempo completoPurpose: - To support the Wholesale business to achieve sales and market strategy objectives - To ensure a reliable, adequate and competitive customer service level for all adidas Key Accounts - Key Responsibilities: - Recording and managing all types of orders (e.g. pre-orders and re-orders, contracts, call-off orders, off-price orders, direct...
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Customer Service Specialist
hace 2 semanas
Ciudad de México ABB A tiempo completo**Customer Service Specialist - Senior**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...
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Customer Support Specialist
hace 2 semanas
Ciudad de México Insight Global A tiempo completoNow Hiring: Customer Support Specialist (Fully Remote – Mexico) Type: Permanent Location: Fully Remote in Mexico (supporting North York, ON) Hours: Must be available for 8‐hour shifts between 8:00 AM – 8:00 PM EST Salary Band: 148,200 – 222,200 MXN annually Additional Info: $17,000 CAD monthly About the Role Insight Global is partnering with a major...
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Customer Support
hace 2 semanas
Ciudad de México Insight Global A tiempo completoCustomer Support Specialist (Fully Remote – Mexico) Type: Permanent Fully Remote in Mexico (supporting North York, ON) Hours: Must be available for 8‐hour shifts between 8:00 AM – 8:00 PM EST Additional Info: $17,000 CAD monthly Insight Global is partnering with a major HCM industry leader to hire Customer Support Specialists across Mexico. In...
