Help Desk Analyst
hace 4 semanas
Somos una compañía transnacional con operaciones en México, Ghana, Filipinas y Estados Unidos. Nuestras oficinas en México están ubicadas en Concentro, en Zapopan, Jalisco.
IT SUPPORT | HELP DESK ANALYST
BENEFICIOS
- Horario: lunes a viernes 8:00am - 5:00pm (1 hora de comida)
- Salario base $20,000 nominales al mes
- Fondo de ahorro
- Vales de despensa
- 2 días más a los del periodo vacacional (14 días primer año)
- 30 días de aguinaldo
- Seguro de Gastos Médicos Mayores
- Programa de referidos
- Estacionamiento
- Pago semanal los viernes
- Contrato directo con la empresa
REQUISITOS:
- Comprensión de conceptos básicos de WAN como direccionamiento IP, servicios DNS, etc.
- Inglés
- Conocimientos de hardware y software informático.
- Sólidos conocimientos de Windows 10/11.
- Se valorarán conocimientos de telecomunicaciones (voz) y redes.
- Disponibilidad para laborar de manera 100% presencial
ACTIVIDADES:
- Instalación, ensamble y configure computadoras, monitores, dispositivos de red y periféricos como impresoras, escáneres, conmutadores y hardware relacionado.
- Ayuda a mantener los niveles de parches y AV de la computadora portátil y la estación de trabajo.
- Adquisición, instalación, operación, mantenimiento y gestión de sistemas de CCTV.
- Mantiene la organización física y el orden de todos los activos de TI que se implementan en el sitio y en el almacenamiento
- Inventario de equipos de TI e ingreso de inventario
- Manejo de solicitudes de servicio de TI a través de tickets de servicio, correo electrónico y chat.
Te estamos esperando Aplica ahora mismo para que el equipo de atracción de talento se ponga en contacto contigo
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