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Content Manager

hace 2 meses

MexicoCyCDPlaza Polanco, México Cognizant A tiempo completo

We’re hiring

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growng environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as Content Manager.

Job Description: Content Manager

We are seeking a highly skilled and experienced hands-on Content Manager to join our team. As a Content Manager, you will be responsible for developing and executing EY’s Tech platform content strategy, supporting engagement activities across our organization. Your role will involve creating engaging and informative content to drive adoption of our tech platform, its products, and services.

Responsibilities:

  1. Develop and implement the defined content strategy:

· Collaborate with key stakeholders to understand organizational goals and objectives for EY Tech platform adoption.

· Tailor content according to the needs of different target audiences.

· Identify the most effective channels and platforms for content publication.

· Create a content calendar and plan to ensure consistent and timely delivery.

· Manage the content strategy using a multi-channel approach.

· Ensure alignment with the company's brand voice, tone, and messaging.

  1. Create engaging and informative content:

· Write and edit content, including emails, posts, blogs and other formats, related to specific tech products and news to support product launches and technical documentation.

· Develop and execute survey campaigns for product teams.

· Craft compelling presentations and narratives to effectively convey key messages and information.

· Utilize storytelling techniques to foster employee engagement and connection with the EY tech platforms.

· Maintain clarity, accuracy, and consistency in all produced assets.

  1. Collaborate with cross-functional teams:

· Work closely with leadership, adoption, and other departments to gather insights for content creation.

· Conduct interviews with subject matter experts to gather knowledge and expertise.

· Incorporate feedback and input from stakeholders to enhance the quality and effectiveness of content.

  1. Monitor and analyze content performance:

· Track and measure the effectiveness of assets through analytics and feedback mechanisms.

· Identify areas for improvement and make necessary adjustments to the content strategy.

· Stay updated on industry trends and best practices in content generation.

  1. Manage emailing of daily tech platform internal notifications to the business:

· Review and execute the sending process, ensuring quality control on all technical notifications.

· Engage with requestors to address quality control observations.

Qualifications:

  • More than 6 years of proven experience as a Content Manager or in a similar role.
  • Exceptional written and verbal communication skills in English.
  • Strong storytelling abilities for creating engaging content.
  • Proficiency in using Microsoft collaboration tools (Yammer, Teams, Outlook, SharePoint).
  • Essential graphic design skills.
  • Familiarity with content management systems and analytics tools.
  • Ability to work collaboratively and effectively with cross-functional teams.
  • Excellent organizational and project management skills.
  • Detail-oriented with a high level of accuracy.
  • Flexibility to adapt to changing priorities and tight deadlines.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger
Join us now

#BeCognizant #IntuitionEngineered