Support Specialist
hace 1 mes
People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.
As we continue our lightning-fast growth, two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work in recognition of our outstanding employee experience So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the roleThe Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe Those ninjas work directly with customers to resolve issues and flag potential concerns. Using cutting edge technology, we aim to prevent financial crime in a way the banking world hasn’t seen so far
FinCrime Analysts is the key person to ensure we’ve got it under control, working with the Revolut Compliance team. It’s only for the most responsible, conscientious, brave individuals. The ones who aren’t afraid of challenges of the complex financial world
We’re a global financial super app, so we have to be available 24/7. That sometimes means working nights and weekends. We’ll compensate you for night shifts but we understand this still isn’t for everyone so please bear that in mind before applying.
What you’ll be doing- Conducting reviews of sanctions watchlist alerts generated by the automated transaction filtering and client screening systems, manual reports or internal referrals
- Escalating potential sanctions issues or suspicious activity to the Head of Compliance or Money Laundering Reporting Officer
- Reviewing and investigating PEP screening alerts utilising the client screening system, internal Customer Due Diligence systems and third party sources
- Assisting with the validation of the Sanctions and PEP alert systems and participating in any testing of new releases or updates of current systems as necessary
- Responding and remediating issues identified by the Quality Control Team
- Fluent English (C1)
- Excellent communication skills
- At least 1 year of working experience in Fincrime
- Ability to multitask and work well under pressure and tight time frames
- Willingness to work different shifts
- Ability to work together with multiple compliance teams
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.
Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
Customer Support Specialist
hace 4 semanas
Ciudad de México Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Customer Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Ops Support Specialist
hace 4 semanas
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
-
Lead Tech Support Specialist
hace 1 semana
Ciudad de México Solera A tiempo completoWho We Are - The Role The Team Lead Technical Support Specialist provides technical assistance to internal and external customers. This High-level specialist should receive very little instructions on routine work; exercises prudent judgment within the defined processes and practices of the department in troubleshooting and developing solutions to a variety...
-
IT Support Specialist I
hace 2 semanas
Ciudad de México, Ciudad de México Ware Malcomb A tiempo completoWare Malcomb has an exciting opportunity for an IT Support Specialist in our Mexico City officeThe IT Support Specialist I is in the front lines of our helpdesk, responsible for supporting our end users in the local office and other locations as assigned. This entry-level role has the primary responsibility of responding to IT support calls, troubleshooting...
-
Ops Support Specialist
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3...
-
Customer Support Specialist Intern
hace 2 meses
Ciudad de México ABB A tiempo completo**Customer Support Specialist Intern**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...
-
Sales Support Specialist
hace 4 semanas
Ciudad de México Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
IT Desktop Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Fluor A tiempo completoFluor IT Desktop Support Specialist Irving , Texas Apply Now At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders benefit from the...
-
Medical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Adecco USA A tiempo completoAs a Plasma Center Nurse, you get to know our donors while working in a modern, fast-paced, yet laid-back environment. You'll work alongside friendly teammates who share your dedication to saving lives, and be a part of a supportive, fun culture. You can build a lasting career with us and there are opportunities to advance to management.About the role:Every...
-
Ops Support Specialist 4
hace 3 semanas
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
-
Ops Support Specialist 4
hace 3 semanas
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
-
Ops Support Specialist 4
hace 3 semanas
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
-
Sales Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Ops Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
-
Ops Support Specialist 1
hace 4 semanas
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3...
-
Product Support Specialist
hace 4 semanas
Ciudad de México HAYS A tiempo completoSupport Specialist **Your new company** International software company dedicated to simplifying enterprise financial operations. Supporting companies' efficiency and profitability using data management and distribution services. **Your new role** - Research, diagnose, troubleshoot and identify solutions to solve customer issues. - Report software issues...
-
Ops Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Citi A tiempo completoThe Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3...
-
Sales Order Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Bastian Solutions A tiempo completoSales Order Support SpecialistFull-time/Part-timeFull-timeFLSAExemptAlternate LocationsNicolas Zapata 1140, San Luis Potosí, MEX-SLP 78250Job OverviewThe Sales Order Support Specialist will have a pivotal role in ensuring smooth operations for US Teams while working remotely from Mexico. Responsibilities encompass a range of functional areas, such as...
-
Admin and Customer Support Specialist
hace 4 semanas
Ciudad de México Hustler Marketing A tiempo completo**Company Introduction**: - FATJOE is a leading company founded in 2012, renowned for being one of the world's largest providers of outsourced Link Building, SEO Services, Content Creation, Design, and Video services. With a global reach, we collaborate with over 5,000 agencies worldwide on link building and content marketing campaigns. Our commitment to...
