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Sr Human Resources Assistant, Global Customer Fulfillment

hace 3 meses

Apodaca, México Amazon A tiempo completo
DESCRIPTION

Amazon's mission to be Earth's most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.

As we strive to be Earth's best employer, our global Human Resources (HR) teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on safety, engagement, technology and innovation.

The Senior HR Assistant is both a strategic and hands-on role that provides HR support to the fulfillment center. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.

Key job responsibilities
PEOPLESOFT
- Ensure data integrity in Human Resources Information Systems (HRIS) (i.e. Peoplesoft)
- Daily maintenance of HRIS: entering new employees, issuing time cards, and updating employee information, benefits enrollments, etc.
- Attendance tracking: coordinate with managers to ensure employees are on the correct schedule pattern and crew sheets
PAYROLL:
- Coordinate with station & shift managers, using labor-tracking tools, to ensure employees are on the correct schedule patterns
- Complete and distribute reports as needed by managers and corporate offices
- Provide frequent customer service regarding payroll, benefits, scheduling, etc.
ADMINISTRATIVE
- Assist internal customers with benefits, orientation, and general inquiries
- Assist Recruiting/Safety Department, as necessary (new hire orientations, safety talks, interview loops and coordination)
- Conduct administration portion of new-hire orientation
- Liaison with department managers and security for administration of badging process
- Track/report HR Metrics (Attendance, Attrition, Overtime, Engagement, etc.)
- Calculate turnover metrics for salaried and hourly associates
- Complete employment and payroll verifications
- Ensure all employee files are complete and scanned in MyDocs

BASIC QUALIFICATIONS

- 1+ years of human resources experience
- 1+ years of Microsoft Office products and applications experience
- 1+ years of customer service experience
- Bachelor's degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience
- English Intermediate

PREFERRED QUALIFICATIONS

- 2+ years of human resources functions experience
- Knowledge of HRIS or Applicant Tracking Systems are preferred
- Experience with Payroll Systems, HRIS