Onsite Support Technician
hace 2 meses
Job in a nutshell:
In this role you will provide quick response to client incidents on site to troubleshoot, analyze, diagnose, and engage appropriate technical resources to resolve client issues.
Monday to Friday 7:00am – 4:00pm
Onsite - Santa Catarina, Nuevo León
What will you be doing:
- Obtains diagnostic data to assist in the investigation and resolution of problems
and ensures that are fully documented.
- Initiates and co-ordinates investigations to discover root causes, and progresses
the implementation of remedial action.
- Monitors plans and actions to investigate and resolve incidents and problems, including any suppliers
and specialists involved, and contributes to problem management policy decisions.
Requirements:
- Troubleshooting experience
- Windows 10/11 and MAC experience
- Customer service
- English Intermediate – Advanced
Rewards and benefits:
- Law and Superior Benefits
- Wellbeing programs & work-life balance - integration and passion sharing events.
- Opportunities for professional growth and career advancement.
- Benefits platform –culture, shopping, sport, etc.
- Continuous learning programs and online courses.
- Possibility to participate to charity and eco initiatives.
Future career path:
- After your 1st year in Atos you can apply to any position to keep growing as a professional.
If you're ready to embark on this exciting adventure with us, sign in on jobs.atos.net.
Join our phenomenal team to grow together
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