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Analyst Collection
hace 3 meses
The Collection Analyst will perform timely and effective collection activities of past due accounts in order to meet the departmental objectives.
Key Responsabilities:
Process, investigate and post payment data for LATAM customers through SAP software against open items on customer accounts, as well as provide backup documentation to other Collection Analysts handling the account.
Responsible for investigating and resolving any payment discrepancies and reconciling customer accounts in a timely manner.
Execute all cash apps of LATAM customer accounts in SAP, conciliated with customers in order to avoid any demurrage triggered in entry mistakes.
Responsible for investigation, deductions/overpayments posted on LATAM customer contact / account(s) / portals and reconcile with internal / external customers to final resolution in a timely manner to avoid nvoice delinquencies.
Actively participate in a rotation training of the 4 responsibilities of the Collection cells of work (Cash Collections, Cash Apps, Reconciliation and Exceptions / Invoices Deliveries)
Qualifications:
•College Degree in Business, Accounting, or equivalent
•1-2 years’ experience in collections, deduction management or cash application of accounts required.
•Working knowledge of A/R and collection department operations.
•Process oriented with attention to detail and follow-up; accurate and proficient data entry skills.
•Strong problem solving skills with a proven record of initiative.
•Experience establishing and maintaining effective relationships with customers, sales professionals and inside support staff.
•Proficiency with Microsoft Office Software applications (Excel, Word, etc).
•High multitask proven proficiency.
We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.
Relocation Available:
No