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Sales Order Processor Analyst

hace 3 meses

Mexico Ingenico A tiempo completo


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Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.  

 

 

Title:                 Sales Order Processor _ Analyst
Classification:    Non Exempt / Exempt
Reports to:        Sales Management / Sales
Revised:           10/06/2024
___________________________________________________________________________________________

Summary:
Ingenico’s Sales Order Processor _ Analyst provides administrative support to the sales team by processing sales orders accurately and efficiently, ensuring timely delivery of products or services to customers in our North America (NAR) entities.

Process activities with efficiency and quality according to predefined standards, as well as manage and respond to requests in a timely manner.

 

Essential Functions/ Responsibilities (5-7):
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Responsible for Order Processing: Receive, review, and process sales orders accurately and in a timely manner using company's software systems and / or databases.
  • Order Verification: Verify order details, including product codes, quantities, pricing, and shipping information, to ensure accuracy and completeness.
  • Ensure compliance with company policies, procedures, and regulatory requirements throughout the order processing cycle.
  • Communicate with sales team and other relevant departments to clarify order details, resolve discrepancies, ensure follow-up, and provide order status updates.
  • Executes day-to-day activities according to the highest standards of financial control, compliance and best practices.
  • Identifies, follow ups and escalation of potential issues to superiors, in a timely fashion.
  • Maintain organized records of sales orders and related documentation for reference and auditing purposes.


Competencies / Skills Requirements:

  • Strong MS Office, including Excel and PowerPoint
  • Strong attention to detail and accuracy in data entry and order processing.
  • Proven experience in sales order processing, customer service, or related administrative roles.
  • Bilingual (english & spanish)
  • Knowledge of the OTC process and SAP experience preferred
  • Strong listening, verbal, and written communication skills
  • Strong verbal and written English language skills required.
  • Ability to work independently, creatively, and efficiently.
  • Positive attitude and willingness to go the extra mile to meet organizational goals
  • Effective communication
  • Effective time management to ensure team productivity and timely and successful completion of tasks.


Supervisory Responsibility:
Not applicable

 

Required Education / Experience Requirements:

  • Bachelor’s degree in Accounting, Finance, or related field.
  • Bilingual (english & spanish)

.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 

Work Environment:  Hybrid model – (Home & Office)

 

Travel:
10% travel could be expected for this position.

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn