Inside Sales

hace 6 meses


Mexico City Alfa Laval A tiempo completo

This is not an exclusive gender position; therefore, all profiles are welcome 

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. 

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building to the future with sustainable solutions that have an impact on our planet's most urgent problems. Making the world a better place. Every day.

As internal sales you will :

Follow established sales processes and guidelines to promote and sell Alfa Laval Product and services; Analyze and understand market insights and the customers buying behavior and make sales plans according to the business division strategy and targets; Be active in the market and focus on inside customer interactions, but including some visits, focusing on customer needs understanding and delivery the value of our products and services, Develop technical and value quotes reflecting the customer needs stressing the unique selling points and follow up, Actively follow up the quote in order to understand if the proposed value is understood and if it is matching the customer needs. Provide direct support to customer during the quotation process with advanced technical support (including sizing & selection). Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions

Responsibilities:

Registration of RFQ’s & Preparation of quotes in the ERP system. Sets & negotiates prices in accordance with policies and guidelines provided by the Sales manager. Quote follow up and closing of orders. Identify customer´s commercial needs, based in historic sales among others things, in order to secure our position, increase our market share and win new business. Development of customer relationships and customer loyalty plan in alignment with Field Sales Responsible for the developing and maintaining sales in alignment with Field Sales. Improve / keep up to date the information in our ERP and CRM system.

Data Driven Sales & Lead Management

Analyze sales, prepare regular statistics and suggest / propose strategies in order improve our market position.

Analyzes, selects and approach prospects by using tools like Installed base/CRM, and in alignment with Field Sales and Sales Manager

Identify new opportunitties for the external customers and share with field sales.

Provides input to the Sales Manager for the pricing strategy based on analysis of data from CRM and other internal tools / databases.

Your profile

Has Bachelor’s Degree as engineer

Has 2 years in commercial area on similar position & network within the engineering industry or manufacturing field

Robust level in Customer Experience as well as experience managing CRM such as Microsoft Dynamics, Sales Force or some similar.

Spanish and English both languages must be fluent also for non-mexican citizens.
Experience in B2B & B2C experience

Our culture

“Alfa Laval do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status.

This is an important and exciting role that will require a professional capable to work in a hand’s environment as well as show softer skills such as resilience, agility, work on high pressure, dynamic and constantly.

Location Tlalnepantla Edo Mex

Type of employment Hybrid

We offer you

The opportunity to work in a company of constant change that allows the employees to work with total ownership and accountability “

We'd love to hear from you by this media and do not hesitate to visit our local site at

#LI-DNI


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