Field Tech Analyst
hace 1 mes
Req ID: 266919
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Analyst to join our team in Ciudad de México, México (MX-MEX), Mexico (MX).
Knowing basic principles, methods, technologies, and practices for their professional field, but usually have limited experience in applying them outside a classroom setting. •They handle detailed problems which require standard solutions. •They receive general direction from their supervisor, are assigned deliverables and may be part of a team *Performs trouble-shooting parts replacement, system upgrades, advanced deployment, and repair ondesktops / notebooks/printers.•Uses advanced tools /technical knowledge to remediate clientproblems and conduct scheduledinstallations.•Provides technical feedback on technical process issues to improve overall servicedelivery.•May act as team lead at timesand coach team members. *Proficient in Windows operating system environment *Knowledge of Linux/Unix operating systems may berequired.•Strong client serviceskills.
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About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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