Junior Customer Service Representative

hace 2 días

Reynosa, México AMETEK, Inc. A tiempo completo

Job Title: Junior Customer Service Representative Location: Reynosa Tamaulipas, MX, 88710 Business Unit: Bison Posting Date: Jan 3, 2026 Job Description: As a Junior Customer Service Representative, you will provide support to customers and internal teams by assisting with order processing, data entry, and resolving basic inquiries. This entry-level role is ideal for individuals looking to start a career in customer service and develop skills in communication, organization, and problem-solving. Key Responsibilities Respond to customer inquiries via email and phone in a professional manner. Assist with creating quotes and reviewing purchase orders under supervision. Perform accurate data entry for orders and maintain customer records. Support the management of customer portals and update information as needed. Help resolve routine customer issues related to production orders. Maintain organized files for quotations, orders, and related documents. Collaborate with internal teams (Engineering, Quality, Operations, Finance) to ensure smooth order processing. Provide administrative support for internal and external customers. Ensure compliance with company policies and export regulations. Qualifications Bachelor’s degree preferred. Prior customer service experience. Internship experience in a related field is beneficial. Strong communication and interpersonal skills. Basic problem-solving and organizational abilities. Ability to work in a team environment and follow instructions. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with ERP systems (Oracle experience is a plus). Ability to manage multiple tasks and meet deadlines. AMETEK, Inc. is a leading global provider of industrial technology solutions servinga diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual,Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) isa component of the S&P 500. Visit www.ametek.com for more information. #J-18808-Ljbffr

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