Junior Customer Service Representative
hace 1 día
As a Junior Customer Service Representative, you will provide support to customers and internal teams by assisting with order processing, data entry, and resolving basic inquiries. This entry-level role is ideal for individuals looking to start a career in customer service and develop skills in communication, organization, and problem-solving.
Key Responsibilities
- Respond to customer inquiries via email and phone in a professional manner.
- Assist with creating quotes and reviewing purchase orders under supervision.
- Perform accurate data entry for orders and maintain customer records.
- Support the management of customer portals and update information as needed.
- Help resolve routine customer issues related to production orders.
- Maintain organized files for quotations, orders, and related documents.
- Collaborate with internal teams (Engineering, Quality, Operations, Finance) to ensure smooth order processing.
- Provide administrative support for internal and external customers.
- Ensure compliance with company policies and export regulations.
Qualifications
- Bachelor's degree preferred.
- Prior customer service experience.
- Internship experience in a related field is beneficial.
- Strong communication and interpersonal skills.
- Basic problem-solving and organizational abilities.
- Ability to work in a team environment and follow instructions.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Familiarity with ERP systems (Oracle experience is a plus).
- Ability to manage multiple tasks and meet deadlines.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information.
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