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hace 24 horas

Reynosa, México Bison® A tiempo completo

Job Description As a Junior Customer Service Representative, you will provide support to customers and internal teams by assisting with order processing, data entry, and resolving basic inquiries. This entry-level role is ideal for individuals looking to start a career in customer service and develop skills in communication, organization, and problem-solving. Key Responsibilities Respond to customer inquiries via email and phone in a professional manner. Assist with creating quotes and reviewing purchase orders under supervision. Perform accurate data entry for orders and maintain customer records. Support the management of customer portals and update information as needed. Help resolve routine customer issues related to production orders. Maintain organized files for quotations, orders, and related documents. Collaborate with internal teams (Engineering, Quality, Operations, Finance) to ensure smooth order processing. Provide administrative support for internal and external customers. Ensure compliance with company policies and export regulations. Qualifications Bachelor’s degree preferred. Prior customer service experience. Internship experience in a related field is beneficial. Strong communication and interpersonal skills. Basic problem-solving and organizational abilities. Ability to work in a team environment and follow instructions. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with ERP systems (Oracle experience is a plus). Ability to manage multiple tasks and meet deadlines. #J-18808-Ljbffr

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