Customer Service Representative
hace 6 días
Location: APODACA, NL, MexicoJob Family: Customer ServiceJob Type: RegularPosted: Jul 14, ****Job ID: ***** Job Description Works within a team-based approach to be the single point of contact to Chomerics' entire customer base. Provides support for a variety of customer needs within multiple industrial markets. As a team, work to continually improve the speed and quality of our responses to drive the Customer Experience. Work closely with Sales Managers and the internal organization to ensure prompt and efficient issue resolution. Interprets and communicates customer requests, monitors performance and delivery, and advocates for customer needs. Takes ownership of individual customer requests and drives them to completion. Process purchase orders and quote requests while following the detailed contract review process to ensure requirements are flowing down to operational departments and executed according to customer's expectations. Clarifies any questions with customer prior to order booking. Monitor and manage customer portals. Work as a Customer Advocate with other internal departments to drive a fast resolution to customer needs. Maintain constant communication with customers. Coordinate with finance on Customer accounts payable and accounts receivable issues. Negotiate delivery schedules while considering customer needs and organization capabilities. Manage workload toward achieving team KPI goals, most importantly timeliness of responses. Comfortable sharing & implementing ideas for improvement and willing to participate in the High-Performance Teams and any additional Lean Initiatives within the Company. Qualifications Business or administrative bachelor's degree. Minimum 2 years' experience of customer service experience required. Advanced English (80%-90%). VISA. Excellent written, verbal, and interpersonal communication skills for effective interface with all internal and external contacts. Possess analytical and technical skills required to understand business practices and processes. Ability to learn and function with multiple software skills. Organized. Strong interpersonal skills. Analytical. Ability to handle conflicts. Strong communication skills. Responsible. Integrate. Team oriented. Self-motivated. Motivated by your goals. Job Title Customer Service Representative #J-18808-Ljbffr
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Customer Service Representative
hace 4 semanas
Apodaca, México Dana de Mexico Corporacion A tiempo completoDana de México CorporaciónSolicita**:Customer service representative**Funciones:- Asegurar la satisfacción del Cliente- Informar los requerimientos de los clientes a toda la organización- Coordinar las actividades relacionadas con el cumplimiento de requerimientos de Clientes- Mantener informado al Cliente sobre el estatus de sus requerimientos.- Revisar...
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Customer Service Representative
hace 4 semanas
Apodaca, México ABB A tiempo completo**Customer Service Representative**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
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Customer Service Representative
hace 4 semanas
Apodaca, México SPECTAL A tiempo completoAutomotive T1 Supplier in Apodaca is looking for a **Customer Service Representative****Requirements**:- At least 2-3 years of experience as customer service in the Automotive Industry.- Strong knowledge in OEM supplier portal (Ford, GM, Stellantis)- Conversational Engish skills- Experience using SAP is preferred.Tipo de puesto: Tiempo completoSueldo:...
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Sr Customer Service Representative
hace 5 días
Apodaca, México Motion Industries (MOT) A tiempo completo**SUMMARY**: Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships...
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Customer Service Representative Ii
hace 5 días
Apodaca, México Motion Industries (MOT) A tiempo completo**SUMMARY**: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). **JOB DUTIES**: - Influences Motion Industries' gross...
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Customer Service Representative
hace 6 días
Apodaca, México Mg Head Hunting A tiempo completoRequisitos: 3-5 años de experiencia en servicio al cliente. Inglés avanzado. Responsabilidades: Es el enlace principal con marketing y ventas para los clientes asignados. Implementación de programas de marketing para cuentas asignadas. Apoyar todos los aspectos del servicio al cliente, incluidos, entre otros: cotizaciones de precios y seguimiento de...
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Customer Service Representative
hace 5 días
Apodaca, México Recrew A tiempo completo**Importante empresa del giro automotriz en Apodaca esta en búsqueda de un **_**Customer Service Representative**_**.****Escolaridad**:Lic. Comercio Exterior, Relaciones Internacionales, Logística o afín. (Titulo o carta pasante)**Principales responsabilidades y conocimientos**:- Servicio diario a clientes en México y EUA.- Comprender las necesidades y...
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Customer Service Representative
hace 6 días
Apodaca, México Recrew A tiempo completo**Importante empresa del giro automotriz en Apodaca esta en búsqueda de un **_**Customer Service Representative**_**.** **Escolaridad**:Lic. Comercio Exterior, Relaciones Internacionales, Logística o afín. (Titulo o carta pasante) **Principales responsabilidades y conocimientos**: - Servicio diario a clientes en México y EUA. - Comprender las...
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Customer Service Representative
hace 2 semanas
Apodaca, México Wisdom Digital Logistics A tiempo completoWisdom Digital Logistics, por expansión, solicita personal para sus siguientes vacantes: Customer Service Representative/Ejecutivo de Tráfico Exportación **Requisitos**: - Escolaridad: Carrera trunca o terminada en Comercio o carrera afín - Disponibilidad de horario - Experiência de 2 años en Agencia Aduanal o en posición similar Actividades: -...
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Customer Service Representative
hace 2 semanas
Apodaca, México ABB A tiempo completo**Customer Service Representative**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
