Customer Service Representative
hace 4 días
**Customer Service Representative**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:The Customer Service Representative is the first point of contact for the Electrification Business customers and business partners in Mexico. In this role and using your customer service skills and knowledge, you will aid the business team by reacting to customer inquiries.**This position reports to**:Customer Support Leader**Your responsibilities**:- Proactively identifies and select together with Sales, in specific US regions the accounts having specific requirements in the area of Customer Operations, meet the customers to better understand their expressed needs and expectations and to identify the most proper tools and advanced services to deliver to customers, in order to create the best customer journey and to consolidate the customer loyalty.- Defines and proposes service level targets for the selected key accounts and ensures their achievement with a structured follow up process. Measure and analyzes periodically the selected KPIs, reports issues and expedites solutions to the resolution owners, working with Continuous Improvement team.- Monitors competitors’ activity within their assigned region in the area of customer operations and ensures that appropriate response strategies are formulated and implemented.- Takes ownership of specific customer cases to ensure efficient and reliable customer issue resolution.**Your background**:- 2 years of experience in customer service working as commercial support.- A Bachelor´s degree in Business Administration, Industrial Engineering or related.- An agile and proactive approach, with a demonstrated ability to take ownership of customer issues.- Knowledge of principles and practices in customer service.- Knowledge of SAP and Sales Force.- A collaborative, solution-focused approach, and strong written and spoken communication skills.- Advanced English.**More about us**:
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Customer Service Representative
hace 2 semanas
Apodaca, México Dana de Mexico Corporacion A tiempo completoDana de México CorporaciónSolicita**:Customer service representative**Funciones:- Asegurar la satisfacción del Cliente- Informar los requerimientos de los clientes a toda la organización- Coordinar las actividades relacionadas con el cumplimiento de requerimientos de Clientes- Mantener informado al Cliente sobre el estatus de sus requerimientos.- Revisar...
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Customer Service Representative
hace 7 días
Apodaca, México Dana de Mexico Corporacion A tiempo completoDana de México Corporación Solicita**:Customer service representative** Funciones: - Asegurar la satisfacción del Cliente - Informar los requerimientos de los clientes a toda la organización - Coordinar las actividades relacionadas con el cumplimiento de requerimientos de Clientes - Mantener informado al Cliente sobre el estatus de sus...
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Customer Service Representative
hace 7 días
Apodaca, México Dana de Mexico Corporacion A tiempo completoDana de México CorporaciónSolicita**:Customer service representative**Funciones:- Asegurar la satisfacción del Cliente- Informar los requerimientos de los clientes a toda la organización- Coordinar las actividades relacionadas con el cumplimiento de requerimientos de Clientes- Mantener informado al Cliente sobre el estatus de sus requerimientos.- Revisar...
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Customer Service Representative
hace 2 semanas
Apodaca, México Dana de Mexico Corporacion A tiempo completoDana de México Corporación Solicita**:Customer service representative** Funciones: - Asegurar la satisfacción del Cliente - Informar los requerimientos de los clientes a toda la organización - Coordinar las actividades relacionadas con el cumplimiento de requerimientos de Clientes - Mantener informado al Cliente sobre el estatus de sus...
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Customer Service Representative
hace 4 días
Apodaca, México SPECTAL A tiempo completoAutomotive T1 Supplier in Apodaca is looking for a **Customer Service Representative****Requirements**:- At least 2-3 years of experience as customer service in the Automotive Industry.- Strong knowledge in OEM supplier portal (Ford, GM, Stellantis)- Conversational Engish skills- Experience using SAP is preferred.Tipo de puesto: Tiempo completoSueldo:...
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Customer Service Representative
hace 7 días
Apodaca, México Firmenich A tiempo completoCustomer Service Representative / Order Fulfillment Analyst Apodaca, NL. México. At Campus México, people are at the heart of the company, we are committed to equal employment opportunities and value diversity in workplace **Key Responsibilities**: Operational responsible of indicators associated with deliveries on time and production planning. Manage...
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Sr Customer Service Representative
hace 2 semanas
Apodaca, México Motion Industries (MOT) A tiempo completo**SUMMARY**:Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships...
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Customer Service Representative Ii
hace 3 semanas
Apodaca, México Motion Industries (Mot) A tiempo completo**SUMMARY**:Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met.The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).**JOB DUTIES**:- Influences Motion Industries' gross profit...
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Customer Service Representative Ii
hace 2 semanas
Apodaca, México Motion Industries (MOT) A tiempo completo**SUMMARY**: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). **JOB DUTIES**: - Influences Motion Industries' gross...
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Customer Service Representative Ii
hace 2 semanas
Apodaca, México Motion Industries (MOT) A tiempo completo**SUMMARY**:Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).**JOB DUTIES**:- Influences Motion Industries' gross...
